Technical and Regulatory Specialist
Veolia Environnement SA · Ottawa, ON, Canada
Filiale du groupe Veolia, Veolia Amérique du Nord (VNA) est la société environnementale la mieux classée aux États-Unis depuis trois années consécutives, et le plus grand opérateur privé d’eau et fournisseur de technologies du pays, ainsi que le leader en matière de traitement des déchets dangereux et de la pollution. Elle offre une gamme complète de services de gestion de l’eau, des déchets et de l’énergie, y compris le traitement de l’eau et des eaux usées, la collecte et l’élimination des déchets commerciaux et dangereux, des services de conseil en énergie et la valorisation des ressources. VNA aide les clients des secteurs commerciaux, industriels, de la santé, de l’enseignement supérieur et des collectivités publiques partout en Amérique du Nord. Basé à Boston, Mass., Veolia Amérique du Nord compte plus de 10 000 collaborateurs travaillant dans plus de 350 sites à travers le continent.
www.veolianorthamerica.com
Avec cette ambition, Veolia intègre le Plan de Traitement des Matières Résiduelles de la Ville de Montréal en prenant en charge l'exploitation, l'entretien et la gestion du nouveau Centre de biométhanisation de Montréal-Est (BEST). Ce centre jouera un rôle crucial dans la conversion de 60 000 tonnes de déchets organiques par an en biométhane, en valorisant les matières organiques provenant des habitants de Montréal.
Dans ce contexte, Veolia recherche un candidat qui occupera le poste de Technicien(ne) de procédé afin d'assurer la réalisation du procédé de biométhanisation et le succès du traitement des matières organiques et de la production globale de l’usine.
Le technicien(ne) de procédé aux opérations de biométhanisation exploite l'usine conformément aux exigences réglementaires, aux pratiques de sécurité et aux manuels d'exploitation, de la réception des matières organiques à la production du biométhane et à l'expédition des rejets et du digestat.
Position Purpose:
The Technical and Regulatory Specialist serves as a critical national resource for Canadian operations, combining advanced technical expertise with rigorous regulatory oversight. Operating as a senior liaison between Veolia's internal facilities and external regional branches, this role ensures all operations adhere to stringent federal and provincial standards while optimizing logistics, efficiency, and disposal economics. Key focus areas include comprehensive technical operations support, sophisticated waste processing and routing management, system administration, regulatory compliance, and cross-provincial technical mentorship.
Primary Duties/Responsibilities:
Technical Operations Support, Waste Processing & Routing Mgmt.
- Disposal Capabilities & WAP Mastery: Develop and maintain a thorough understanding of disposal capabilities and Waste Acceptance Program (WAP) requirements for all sites, with the ability to complete final approvals.
- Disposal Broker Pricing: Maintain waste disposal pricing including sourcing and updating rates as required by the branches. Identify materials that lack pricing and source both outlets, as well as cost.
- Broker Client Pricing: Act in a TSR capacity for specific brokers who are requesting pricing for disposal into the Veolia network. Activities would include pricing, service requests and other technical sales functions.
- Unified Operational Hotline: Serve as the primary point of contact between Veolia internal facilities and branches, communicating regularly regarding the acceptance of material from the standpoint of permits, operations, and safety. Provide a direct, responsive "hotline" for technical support to operations undertaking plant or field activities.
- Waste Profile & Treatment Code Alignment: Review completed Waste Information Profiles (WIPs) and advise on appropriate treatment codes and optimal disposal options.
- Strategic Outbound Routing: Develop a waste routing plan with an emphasis on the flow of outbound materials to specific disposal facilities based on capacity, cost-efficiency, and facility acceptance criteria. Monitor plan utilization and modify dynamically based on changing cost models, capacity or business needs.
- Alternative Disposal & Margin Optimization: Proactively identify innovative and alternative disposal or recycling options for branch waste streams, and manage the new facility approval process to improve operating margins.
- Sustainability & Green Documentation: Promote and document enhanced sustainability initiatives, providing the technical evidence and records necessary to support client-facing and internal green objectives.
- Complex Account Support: Assist the Sales team and Technical Sales Representatives (TSRs) with the technical review of complex waste streams for new business opportunities.
- Streamlined Waste Approvals: Assist TSRs with creating new waste streams, selecting appropriate facility approval codes, and establishing direct approvals into Veolia or 3rd party TSDFs, ensuring the correct Treatment Code is consistently assigned.
- National Regulatory Expertise: Provide technical support to hazardous waste branches as a backup to the Technical Service Manager. Act as a primary Subject Matter Expert (SME) for the RPRA Hazardous Waste Program and lead efforts to evaluate and maintain data integrity.
- US and Cross-Border Coordination: Coordinate seamlessly with US operations on cross-border initiatives, regulatory compliance, and the harmonization of technical standards. This would include intercompany disposal pricing for waste streams directed into or out of the Veolia Canada network.
- Materials Handling Guidance: Advise Operations and Technical personnel on safe and appropriate handling protocols for incoming hazardous materials.
Systems Management & Data Analysis
- Operating System Mastery: Maintain profound proficiency in all core operating systems—including RPM, Scheduler, Salesforce, TS@Work, iSeries, and Odoo—and demonstrate the capability to train other staff in their use.
- Disposal Asset Database Administration: Add new disposal options and configure them within Odoo, executing only after confirming that the outlets have received conditional or full approval from the Compliance Department.
- Cost Matrix Maintenance: Manage the cost matrix by updating cost models immediately as new rates become available, ensuring revised total costs and sell rates are correctly populated in Odoo.
- Systems Troubleshooting: Directly resolve and address system transactional issues, including RPM error tickets, Odoo issues, and invoice discrepancies.
- Service Scheduling Support: Schedule service requests for specialty services and secure delivery slots at designated disposal sites when requested.
- Data Analytics & Strategic Reporting: Extract weekly and monthly volume reports from Odoo and iSeries into a centralized volume sheet. Review and analyze data extractions, reporting on trends, inconsistencies, and anomalies to support data-driven operational decisions for the business units.
Regulatory Compliance, Safety & Standards
- Federal & Provincial Compliance: Ensure all technical service activities comply with federal regulations (including TDG, DOT, LDR) and provincial regulations across all operating jurisdictions. Act as the primary technical expert on environmental regulations.
- Regional Regulation Expert: Address region-specific regulatory requirements, specifically including Ontario Reg 347 and Quebec provincial hazardous waste regulations.
- Cross-Border & Export Permits: Collaborate directly with the compliance department to identify, apply for, and secure export permits for interprovincial and international shipments.
- Technical Standards Development: Develop, communicate, and implement updated technical standards in close coordination with Technical Standards and Business Insights.
- Health & Safety Advocacy: Act as a safety ambassador by actively promoting Health & Safety policies across all business units. Assist with incident investigations and lead the implemen