Wall to Wall Associate
hyvee · Wall to Wall Wine and Spirits, Towne Center Pkwy, Papillion, Nebraska, United States
Additional Considerations (if any):
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At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Spirits Associate
Department: General
FLSA: Hourly
Revision Date: 07/2026
About Hy-Vee
At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.
The Role and Why It's Important
Our Spirits Associates are the knowledgeable, friendly face of the spirits sales area, helping customers discover great products and find exactly what they're looking for. In this role, you'll educate customers, keep the department stocked and well-presented, and contribute to an engaging shopping experience every day.
If you have a passion for spirits, love connecting with customers, and take pride in a well-run department, we'd love to have you on our team.
What You'll Do
No two shifts are exactly the same, but here's what you can expect:
- Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one
- Educate customers about spirits products and help them find the right selection for their needs
- Rotate, face, and replenish merchandise and ensure the highest quality standards are met throughout the department
- Maintain displays in the department and throughout the store and build new displays as needed
- Check in product, put product away, and review invoices as needed
- Understand and follow all local, state, and company policies on the sale of alcohol
- Assist with inventory and order product at the supervisor's request
- Remove trash in a timely manner and maintain a clean, sanitary work area
- Answer the telephone promptly and provide friendly, helpful service to customers who call
- Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Assist in other areas of the store as needed and take on special projects as assigned
- Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
- Report to work when scheduled and on time
Your Skills
- Follow detailed written or verbal instructions and work through tasks with a few concrete variables
- Perform simple addition and subtraction, copy figures, and count and record accurately
- Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing
- Work effectively as part of a team in a fast-paced environment
Reporting Relationships
Accountable and Reports to: General Manager; Assistant General Manager; Spirits Specialist
Education and Experience
- No education requirement; over six months up to one year of similar or related work experience preferred
- Must be at least 21 years of age
Physical Requirements
- Frequently stand and walk throughout a shift in sales, food service, or delivery areas
- Where applicable to the role: ability to safely use sharp knives and blades for food preparation
- Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
- Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
- Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties
Working Environment
This is a fast-paced role in a retail store environment where you will be on your feet throughout your shift. You will have occasional exposure to dirt, cleaning solvents, and equipment movement hazards, as well as exposure to temperature extremes and dampness. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.