Field Service Engineer (f/m/d) Torino area
Itw · MTS Italy, Italy
Job Description:
Your tasks:
- Manages customer base and business activities to optimize customer satisfaction, efficiency of operation, revenue generation, margin levels, and service contract performance.
- Diagnoses equipment problems to the major sub-sections of the system (i.e. controllers, hydraulics, data acquisition systems, transducers, grips, fixtures, etc.) Restores equipment operations.
- Performs calibrations relevant to assigned customer base independently.
- Coordinates and conducts installation and maintenance activities.
- Implements the operational requirements of the MTS Corporate and Field Service Quality System.
- Assists as requested to support service sales efforts by being knowledgeable of and understanding strategic goals relative to growth, margin and marketing.
- Maintains service documentation in requested format for all service activities delivered at customer sites as assigned.
- Manages all assigned assets according to company policy (i.e. automobile, financial instruments, and service equipment).
- Maintains current knowledge and training in MTS technology and products.
- Other duties and special projects as assigned.
Your qualifications:
- Diploma of technical high school or 3 years graduation in electrical engineering or similar qualification.
- 7-10 years of relevant experience incl. support and service.
- Good oral and written English and Italian communication skills.
- Ability to work with high degree of personal discipline.
- Problem solving and analytical business skills.
- Willingness to travel.
- Must possess a valid driver’s license and able to obtain automobile/liability coverage.
What we offer you:
- Permanent employment contracthigh school or 3 years graduation in electrical engineering or similar qualification.
- Attractive salary.
- Company car also for private use.
- Work-life balance - we value a good work-life balance.life balance - we value a good work-life balance.
- Wide range of further training opportunities and internal talent programs; support of personal growth through educational leave.
- Long-term career opportunities in the MTS and ITW network.
- International working environment in daily business.
- Cross-national activities and events to exchange expert knowledge.
- National and international employee resource groups (e.g. women's, young professional and pride network).
- Familiar atmosphere with regular team and company events.
- Commitment to sustainability and environmental protection.
- Corporate benefits program in the ITW network.
Compensation Information:
The expected annual gross salary range for this position is between 45.000 and 50.000 EUR. The final offer will be determined based in the candidate´s skills, experience, qualifications, and internal equity considerations.