General Manager - Motto by Hilton Sydney City Centre
Hilton · Australia · onsite
Welcome to Motto by Hilton Sydney City Centre!
Motto by Hilton is more than a place to stay – it is a smarter way to travel. Built for explorers who crave connection over convention, Motto immerses guests in the energy of each destination. Every property is shaped by its neighborhood, with flexible, cleverly connected rooms that maximize space and adapt to every need. At the heart of each hotel is a vibrant restaurant and bar – a social hub where locals and travellers come together over coffee, cocktails, and standout cuisine. Motto launches guests into the city’s rhythm and welcomes them back to recharge, reconnect, and head out for more. Cleverly connected. Always in motion.
The Property
Motto by Hilton Sydney City Centre will introduce an exciting new lifestyle hospitality experience to Australia. Located on York Street in the heart of Sydney’s CBD, the 152-room hotel will be a cleverly designed launchpad to the city, moments from The Rocks, Darling Harbour, Barangaroo, the Sydney Opera House and Harbour Bridge. Flexible guestrooms, vibrant social spaces, locally inspired experiences and bar-led food and beverage, including an exciting year-round rooftop bar, will bring guests and locals together from morning through night. As Australia’s first Motto by Hilton hotel, this is a rare opportunity to help launch a bold, culturally connected brand and create one of Sydney’s most dynamic new social destinations.
The Role
As a Motto General Manager, you will lead a high-energy hotel that redefines what is possible in small spaces. Motto is built for a hip traveller who values design, efficiency, and cultural connection. Your role is to deliver a lifestyle experience that is bold, social, and deeply tuned into the local vibe.
You will curate experiences that reflect the city’s rhythm – through music, programming, and partnerships with local creatives and small businesses. Everything should feel intentional and relevant to a trend-aware, culturally curious audience. You will treat food and beverage like a standalone hotspot: casual, cool, and locally loved. Whether through pop-ups, bar-forward menus, or grab-and-go done well, your F&B program should draw in both guests and neighbourhood regulars.
You will champion business excellence by driving financial success and staying ahead of market trends. Collaborate with Sales & Marketing to craft revenue strategies that deliver commercial performance and brand impact. Your financial stewardship ensures budgets are managed effectively, market shifts are anticipated, and initiatives enhance guest experience and reputation.
You will also build strong owner relationships, serving as the primary liaison between hotel owners and Hilton. Keep communication open and proactive – sharing financial results, brand initiatives, and property health – while advocating for resources that elevate the Motto experience.
You are a hands-on, entrepreneurial leader who creates maximum impact with a lean team and an agile mindset. You will lead a team that is empowered to show personality and make every interaction feel genuine, modern and unpretentious. You create a place that feels spontaneous, social and worth discovering, while demonstrating the Hilton values that have made us the #1 World’s Best Workplace as awarded by Great Place to Work & Fortune.
The Essential
- Proven experience as a General Manager or Hotel Manager, with an established understanding of Sydney’s hospitality landscape and market dynamics
- Experience in lifestyle brands and the ability to deliver successful hotel pre-openings will be a distinct advantage
- Proven ability to apply refined aesthetic judgement and brand sensibility to curate distinctive guest experiences across all touchpoints
- Demonstrated success in driving commercial performance and guest engagement metrics
- Strong financial acumen with experience in budgeting and forecasting
- Exceptional communication, negotiation, and stakeholder management skills
- Expertise in leadership development, with a track record of achieving outstanding team member engagement
- Have Australian work rights
Hilton Hotels & Resorts
Hilton is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 8,800 properties and nearly 1.3 million rooms, in 139 countries and territories.
We have great momentum with 13 of our 24 brands present in APAC – all of our brands are unified by our promise to deliver the most reliable and friendly stays to our guests.
The possibilities are endless with a career at Hilton, the #1 World’s Best Workplace as awarded by Great Place to Work & Fortune. Review current Hilton Hotels & Resorts business updates here.