Collections Analyst with Spanish - evening shift
Eeho Jobsearch · Bucharest, Romania · hybrid
Join Our Team at Oracle! Are you a talented problem-solver with a passion for financial analysis? Do you thrive in a dynamic environment and enjoy the challenge of financial recovery? If you are fluent in Spanish and English and have experience in collections, credit analysis, or a similar role, we want to hear from you!
You will have a hybrid work schedule, with one day a week spent at our Bucharest office.
Evening schedule: 15:00 to 24:00.
Qualifications & Skills:
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
- Experience in collections, credit analysis, or a similar role.
- Fluency in Spanish & English is mandatory.
- Familiarity with ERP systems.
- Analytical and problem-solving skills, with the ability to interpret financial data and make informed decisions.
- Excellent verbal and written communication skills, with the ability to interact effectively with customers and internal teams.
- Negotiation skills, with the ability to handle difficult conversations and resolve conflicts.
- High level of accuracy and attention to detail in all aspects of work.
- Ability to work collaboratively with team members and other departments.
- Flexibility to adapt to changing business needs and priorities.
What We Will Offer:
- A competitive salary with exciting benefits.
- Learning and development opportunities to advance your career.
- An Employee Assistance Program to support your mental health.
- Employee resource groups that champion our diverse communities.
- Core benefits such as life insurance, and access to retirement planning.
- An inclusive culture that celebrates what makes you unique.
Ready to Shape the Future of Collections?
If you're enthusiastic about taking on a challenging role and driving success in a dynamic environment, apply now and join us at Oracle!
What You Will Do:
As a Collections Analyst, you'll dive deep into customer accounts, leveraging your keen eye for detail and exceptional problem-solving skills to identify trends, assess credit risks, and implement effective collection strategies.
- Conduct thorough analysis of customer accounts to determine collection strategies and prioritize collections efforts.
- Engage with customers via various channels, including phone and email, skillfully negotiating payment terms and resolving outstanding issues.
- Resolve disputes related to customer payment on delinquent account.
- Identify root causes of problems and assign the issue towards the responsible department in order to resolve and follow up internally to ensure timely resolution and to increase customer satisfaction.
- Showcase your innovative mindset by identifying opportunities for process enhancements and streamlining collections workflows.
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