HQ - Principal IT Engineer
jobandtalent · Madrid HQ, ES · remote
Join us to shape the future of work: your next adventure awaits!
Responsibilities:
- Own the architecture and continuous improvement of our corporate IT environment.
- Manage and optimize identity, SSO, authentication, device management, and access controls.
- Own technologies including Google Workspace, Okta, Workspace ONE, Slack, and other critical workplace SaaS platforms.
- Define endpoint standards across Windows, macOS, and mobile devices.
- Drive device trust, conditional access, compliance, and secure access to corporate applications.
- Evaluate and implement new workplace technologies and SaaS solutions.
- Drive the technical excellence and continuous improvement of global IT service delivery and helpdesk operations, partnering with IT management to improve scalability, reliability, and operational efficiency.
- Ensure business continuity and support coverage for critical IT services and incidents.
- Define service standards, SLAs, escalation processes, monitoring, and operational metrics.
- Act as the senior technical escalation point for complex identity, endpoint, networking, SaaS, and workplace technology issues.
- Create technical standards, guidelines, documentation, and operating procedures for more junior IT team members.
- Mentor and provide technical direction to IT engineers and support teams, raising the overall technical quality of the function.
- Automate onboarding, offboarding, role changes, provisioning, and access-management workflows.
- Build integrations between HR, identity, device-management, SaaS, and internal systems.
- Eliminate repetitive processes through scripting, APIs, workflow automation, and AI
- Improve employee self-service and reduce dependency on manual IT operations.
- Partner with Security to implement identity, endpoint, access-control, and device-security policies.
- Support compliance requirements including ISO 27001, SOC 2 and GDPR.
- Improve SaaS governance, licence management, application discovery, and access reviews.
- Ensure IT architecture follows appropriate security, privacy, reliability, and audit standards.
You have:
- 8–10+ years of experience in corporate IT, workplace technology, identity, endpoint management, or related roles within global technology companies.
- Experience working in a global, product-led, fast-growing and fast-paced technology environment. Deep experience with Google Workspace and Workspace ONE, or comparable enterprise platforms.
- Strong knowledge of SSO, SAML, OIDC, SCIM, MFA, identity lifecycle management, and device trust.
- Strong Windows and macOS endpoint-management experience.
- Experience supporting global organisations and IT operations across multiple countries and time zones.
- Experience automating workflows using APIs, scripting, and integration platforms.
- Strong understanding of SaaS administration, networking, security, and modern Zero Trust principles.
- Ability to independently design solutions and lead technically complex initiatives from architecture through production.
- Ability to define technical standards and provide technical guidance and mentorship to junior and mid-level IT professionals.
- Excellent English communication skills, both written and verbal, with the ability to communicate clearly with employees, technical teams, vendors, and senior stakeholders.
- Strong analytical and troubleshooting skills with a bias toward automation and scalable solutions.
About us
Job&Talent is a world-leading, AI-powered workforce management platform for frontline industries. We help companies boost productivity and efficiency at scale, while giving workers the tools they need to thrive. Our mission is simple: to empower the people who make the world go round.
Built on deep industry expertise, cutting-edge technology, and smart AI agents, our end-to-end platform covers the entire workforce lifecycle — from recruitment and planning to time and attendance, performance, cost management, and communication.
It delivers measurable improvements in the areas that matter most: fulfilment, attendance, retention, and workforce quality. Our platform strength is rooted in unique experience: placing millions of workers over the years and serving thousands of blue-chip clients across delivery, logistics, manufacturing, e-commerce, retail, and hospitality.
Headquartered in Madrid, the company operates in 10 countries across Europe, the US, and Latin America and is backed by leading investors including Atomico, Goldman Sachs, Kinnevik, BlackRock, and SoftBank.
Join our community and make an impact
Innovation, high standards, and analytical thinking are in our DNA. Everyone has a voice here, and that voice matters. It’s how we stay sharp, move fast, and make decisions that keep us ahead of the curve.
You’ll take full ownership of your work, collaborate across borders, and grow by doing. Around here, you’ll hear a lot about 10x experiences, human-centered design, and the power of AI. But what truly sets us apart is our people: Our diverse team brings unique perspectives, deep commitment and real-world experience to the table.
We champion empathy, honesty, and inclusion. Because when people can be their authentic selves, incredible things happen—for our workers, our clients, and for each other.
And we reward that impact—with competitive pay, meaningful benefits, and the opportunity to shape what work looks like for millions around the globe.
If you're ready to make a real impact at scale, you're in the right place.
Proud to champion equality
At Job&Talent we value diversity and we're an Equal Opportunity Employer. We welcome applications from all suitably qualified people regardless of national origin, race, disability, religious beliefs or sexual orientation. Come join us. We look forward to your application.