Front of House Supervisor
Aramark · Arbroath, United Kingdom
At Aramark we empower our people to create experiences that matter. We share a passion for hospitality, it's at the foundation of everything we do. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing, a role at Aramark will help you reach your full potential.
We are currently recruiting for a Front of House Supervisor to join our team at RM Condor, Arbroath, DD11 3SJ. This is an exciting opportunity for an enthusiastic and customer-focused individual to lead front-of-house operations within a busy military mess environment, ensuring exceptional service for customers and guests.
What's in it for you?
• £13.03 per hour
• 35 hours per week
• Working 5 days out of 7, including weekends
• Occasional night shifts may be required to support the 24-hour operation
• Free on-site parking
• Convenient local bus links
• Discounted gym membership
• Access to our Employee Benefits app, including online GP access, Employee
Assistance Programme, discounts, supermarket savings and more
• Apprenticeship schemes available
• Life assurance and pension scheme
• Career progression within a global organisation
• Supportive and inclusive team environment
What you'll be doing
• Supervising the day-to-day operation of the Mess, including breakfast, lunch, and dinner services
• Leading, motivating, and supporting the front-of-house team
• Organising hospitality functions, formal dinners, and special events
• Assisting the Manager with training, development, and supervisory duties
• Handling customer queries and resolving complaints professionally
• Ensuring smooth delivery of all front-of-house activities
• Maintaining high standards of customer service and presentation
• Supporting compliance with food safety, health & safety, and company procedures
About you
• Previous supervisory or hospitality experience is desirable
• Strong customer service and communication skills
• Ability to lead and motivate a team
• Organised and proactive approach to work
• Ability to work flexibly across a variety of shifts
• Professional and positive attitude
• Commitment to delivering excellent customer experiences
Important Requirements
• Applicants must have lived in the UK for the past 5 years and have the legal right to work in the UK.
• Successful candidates will be required to pass full security vetting and DBS checks
At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive.
As a proud Disability Confident Employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.
We are an Armed Forces Friendly organisation and proud signatory of the Armed Forces Covenant. We welcome applications from veterans, service leavers, cadet forces adult volunteers, reservists and military families.
We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any adjustments or have any questions, please reach out to our recruitment team – careers@aramark.co.uk
Any offer of employment for this role will be conditional upon the successful completion and maintenance of the required level of security clearance. Applicants must meet the relevant eligibility and residency requirements applicable to the clearance level associated with the role.
Join us in fostering a workplace where everyone can achieve their full potential.
All applications will be treated in the strictest confidence.