Manager Trainee
Fa-Evlf-Saasfaprod1 Cx · Urbandale, Iowa, United States
Hertz Local Edition is hiring a Manager Trainee to join our local rental branch team. In this hands-on role, you’ll learn how to run a successful rental location while delivering a great customer experience and supporting daily branch operations.
This is a great opportunity for someone who is motivated, customer-focused, and interested in growing into a leadership role. With structured training and real-world experience, you’ll prepare for promotion to Branch Manager in as little as 12–18 months.
Wage: $17.00 per hour
Location: 2737 100th Street, Urbandale, IA 50322
What You’ll Get:
- Up to 40% off the base rate of any standard Hertz rental
- Paid Time Off
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more
What You’ll Do
- Learn the rental car business through hands-on training in sales, customer service, operations, fleet logistics, and administration.
- Support branch sales goals by building customer relationships, identifying customer needs, and applying effective sales techniques.
- Deliver a positive customer experience by helping customers through the rental process and resolving questions or concerns professionally.
- Assist with daily branch operations, including fleet inventory, vehicle preparation, lot organization, documentation, and compliance tasks.
- Partner with branch leadership to understand scheduling, team communication, performance coaching, and business metrics.
- Build the skills needed to grow into future leadership opportunities within Hertz.
What We’re Looking For
- Must be at least 20 years old
- Valid driver’s license required
- Flexible availability, including nights, weekends, and holidays as needed
- Customer service, sales, retail, hospitality, or other professional experience preferred
- Strong communication, computer, multitasking, and time management skills
- A self-motivated, adaptable approach with an interest in learning the business and growing into leadership
- Ability to work in a fast-paced, customer-facing environment
- Professional appearance and reliable attendance
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