VP, Client Service (Healthcare- Life Sciences + BioPharma)
Bounteous · Dallas, Texas, United States · remote
USD 180,000 to 240,000 · period not stated
Role & Responsabilities:
- Own and grow a significant strategic enterprise account, driving revenue expansion, executive relationships, delivery success, and client satisfaction.
- Partner closely with Business Development to drive account expansion and new opportunities by aligning client needs with Bounteous’ engineering, cloud, data, product engineering, and AI capabilities.
- Serve as a trusted advisor to Fortune 100 C-suite leaders, guiding enterprise transformation through healthcare expertise and AI-enabled solutions.
- Lead multi-year account strategies and executive business reviews to ensure alignment across client priorities, Bounteous business units, and delivery leadership.
- Oversee the commercial and operational performance of the portfolio, including pipeline management, forecasting, financial performance, margin protection, risk mitigation, and compliance.
- Lead cross-functional teams across consulting, engineering, delivery, and product leadership to execute complex enterprise transformation programs.
- Ensure delivery of scalable, client-centric digital transformation initiatives with accountability for solution estimates, SOW development, resource planning, and commercial governance.
- Build and mentor high-performing teams while serving as a visible ambassador for the Health business unit with clients, partners, and industry forums.
Preferred Qualifications:
- 15+ years of consulting, client service, or account leadership experience within healthcare or life sciences organizations.
- 10+ years leading technology-enabled business transformation initiatives, including digital modernization and enterprise program delivery across pharmaceutical, biotech, payer, or healthcare enterprises.
- Deep expertise in life sciences commercialization processes, including pricing, rebates, contracting, and distribution models within pharmaceutical and biopharma organizations.
- Proven experience growing strategic enterprise accounts through engineering services, including cloud modernization, data platforms, product engineering, and AI-enabled business transformation.
- Familiarity with life sciences commercial platforms supporting rebate adjudication, pricing, contracting, or chargeback processes.
- Proven success managing large client portfolios and driving revenue growth within consulting, digital transformation, or professional services environments.
- Outstanding executive presence with the ability to influence C-suite stakeholders and lead strategic transformation discussions.
- Strong leadership experience guiding cross-functional consulting, engineering, and delivery teams in complex enterprise environments.
- Excellent communication, negotiation, and presentation skills.
- BA/BS degree or equivalent consulting experience