Senior Manager-Solutions
Transguard Group · UAE · onsite
We are currently recruiting for a Senior Manager – Solutions to join our Total Facilities Management Team in our HQ, located in DAFZA, Dubai Airport Free Zone.
Scope
The Senior Manager-Solutions is responsible for overseeing and managing the Technical Solutions team. The role requires a blend of strategic planning, team management, and operational oversight to ensure the delivery of high-quality, cost-effective solutions that aligns with business goals contributing towards growth.
Responsibilities
Financial
- Develop and implement pricing strategies for technical solutions, ensuring competitive and profitable pricing models.
- Guide the team in developing commercial proposals/pricing structure.
- Oversee financial solution development for various FM tenders.
- Present the commercials to senior management for approvals.
- Review and approve the commercial proposals.
- Allocating resources efficiently across various projects bids.
- Review contracts and managing relationships with vendors and suppliers to optimize costs and solutions quality.
Customer
- Ensure that solutions developed are aligned with client goals and expectations.
- Present the technical/commercial solution to clients as and when needed.
- Review the Technical and commercial proposals developed.
- Build and maintain strong relationships with customers to understand their evolving needs and ensure satisfaction.
- Lead mobilizations, if required, post winning the contract.
Process
- Collaborate with other business units to ensure timely and accurate submission of tender documents such as procurement, commercial, legal etc.
- Develop detailed technical presentations and documentations for tender submissions.
- Lead Sales/ bid meeting to update BU sales forecast, discussion strategy and priorities bids,
- Working closely with other departments to ensure that processes are aligned with overall business needs and goals.
- Managing capacity planning to ensure that resources are appropriately allocated to meet current and future demands.
- Perform detailed analysis on the lost bids and revise the solution strategy to increase win ratio.
Innovation
- Leveraging technology to improve and reduce operational cost which can be factored in solutions.
- Incorporate technology and innovative solutions to improve quality of our service delivery while optimizing on costs.
Selection Criteria
- Bachelor’s degree in engineering – (Mechanical/electrical discipline).
- 5 years in the similar position and 10+ years in the FM industry.
- Technical skills:
- Knowledge of FM Processes and methods
- MEP Systems
- Maintenance sand cleaning standards
- Local regulations
- Soft Skills:
- Customer Service Orientation
- Conflict Resolution
- Critical Thinking
- Leadership Skills
- Hard Skills:
- Reporting skills
- Risk analysis and mitigation planning
- Service level agreement management and analysis