Forward Deployed Engineer
Clera · Berlin · onsite
ABOUT THE ROLE
Join an engineering team building AI software for enterprise procurement. This customer-facing role connects on-site discovery with hands-on product development, helping customers solve real workflow challenges while making shared platform capabilities more useful.
WHAT YOU'LL DO
- Work on-site with procurement teams to understand their workflows and translate broad requests into clearly defined problems.
- Review AI agent conversations and execution traces to identify failure patterns and improve prompts, context, and tool use.
- Turn recurring agent failures into evaluation cases in collaboration with the AI team.
- Build product features, customer-data adapters, and integrations that connect systems and data sources.
- Take solutions from initial discovery through production rollout, then observe user behavior and iterate.
- Bring recurring customer needs into reusable product and platform capabilities.
WHAT WE'RE LOOKING FOR
- At least 2 years of professional experience shipping software used by real users.
- Strong full-stack or backend foundations, with production experience building APIs and working with SQL and relational databases.
- Production experience with TypeScript or Python; experience with React, Next.js, or another frontend framework is useful.
- Experience in enterprise integrations, LLM applications, or technical customer-facing work.
- Ability to investigate system behavior using logs, traces, or conversation histories, and improve software based on observed user behavior.
- Experience building or maintaining integrations across systems or data sources is helpful. Procurement knowledge is not required.
COMPENSATION & BENEFITS
Competitive salary and meaningful equity are offered. Visa sponsorship is not available.
LOCATION
On-site in Berlin, Germany, with customer-site work and required travel.