Project Manager
Creatify · Palo Alto, CA · hybrid
LiveX AI · Project Manager
Palo Alto, CA · Full-time, on-site · Department: Operations / Deployments · Reports to: founding team
Source: https://livex.ai/careers/project-manager (posted Jul 24, 2026)
ABOUT THE ROLE
LiveX AI builds AI infrastructure for the physical world, deploying interactive AI agents and hardware into high-foot-traffic venues such as hotels, retail flagships, convention centers, and stadiums. Each deployment is custom and requires sales, solution engineering, warehouse readiness, and a third-party delivery partner to stay in sync. This role owns each deployment end to end and works daily with sales, solution engineering, and office/logistics.
RESPONSIBILITIES
End-to-End Deployment Ownership
- Single accountable owner for each deployment, from signed contract to a live, working installation at the customer site.
- Run the deployment schedule: define milestones, sequence dependencies, track status, surface risks and blockers early.
- Internal hub across sales, solution engineering, and office/logistics so nothing falls between teams.
Scope & Solution Engineering
- Drive a clear, complete SOW from sales and sales engineering before each deployment starts; push back when scope is ambiguous.
- Track solution engineers through implementation against the SOW, keeping configuration and readiness on schedule.
- Translate customer requirements and site constraints into a concrete deployment plan.
Logistics & Warehouse Coordination
- Coordinate with the office/logistics owner and the third-party delivery partner on delivery windows, pickup, and destination readiness.
- Confirm warehouse readiness before each deployment: items staged, configured, health-checked before shipping.
- Manage installation scheduling and any returns or de-installations.
Customer & Communication
- Customer-facing point of contact during rollout: set expectations, communicate timelines, manage change requests.
- Run deployment kickoffs and post-deployment reviews; capture lessons; feed improvements into the playbook.
- Report deployment status and the pipeline of upcoming installs to the founding team.
Process & Systems
- Build and maintain the deployment playbook, checklists, and tracking so the process is repeatable and scalable.
- Own the tooling that tracks deployment status, asset location, and readiness across the fleet.
REQUIREMENTS
- Hungry, startup mindset above all: thrives in ambiguity, moves fast, takes extreme ownership, does what it takes to make each install land.
- 3+ years in project management, implementation/deployment management, technical program management, or field-services coordination, ideally at a startup, hardware, or solutions company.
- Proven ability to run multi-stakeholder projects on a schedule and hold others accountable without direct authority.
- Comfortable reading and reasoning about a technical scope of work; talks credibly with solution engineers.
- Strong coordination and communication across internal teams, external partners, and customers.
- Highly organized and self-directed; builds process from scratch.
- Calm under pressure; biased toward closing gaps and driving at-risk deployments to resolution.
NICE-TO-HAVES
- Experience deploying hardware or physical installations into venues or field sites.
- Familiarity with project/deployment tracking tools and a CRM (e.g., HubSpot).
- Background in logistics, shipping, or warehouse operations.
- PMP or similar credential (not required).
COMPENSATION
Not listed.
HOW TO APPLY (ORIGINAL POSTING)
Email resume and relevant supporting materials to career@livex.ai, subject "Candidate Application - Project Manager".