Manager, Supplier & Business Partner Master Data
Employer not yet confirmed · Westerville, Ohio, United States
Position Overview
Manager, Supplier & Business Partner Master Data , Global Procurement, leads the global supplier maintenance function and team responsible for accurate, complete, and timely supplier and business partner master data. This role establishes governance, standards, controls, and service levels for supplier onboarding, updates, validation, and lifecycle maintenance. The manager partners with Procurement, Finance, Information Technology, Compliance, and regional teams to strengthen data quality, reduce risk, improve the supplier experience, and enable efficient Source-to-Pay execution.
Key Responsibilities
- Define and lead the global supplier and business partner master data strategy, governance, standards, controls, and operating model
- Lead, coach, and develop the Supplier Maintenance team, establishing clear priorities, accountabilities, service expectations, and development plans
- Own end-to-end supplier and business partner onboarding, creation, modification, validation, extension, blocking, and deactivation processes
- Ensure master data is accurate, complete, timely, and compliant with procurement, finance, tax, banking, information security, and regulatory requirements
- Establish approval workflows, segregation-of-duties controls, documentation standards, audit trails, and exception-management processes that reduce fraud and compliance risk
- Partner with Procurement, Finance, Information Technology, Compliance, and regional stakeholders to resolve data issues and align requirements across systems and geographies
- Define service levels, performance indicators, review cadences, workload visibility, and escalation mechanisms to improve responsiveness and accountability
- Drive data-quality monitoring, duplicate prevention, remediation, standardization, and periodic cleansing across supplier and business partner records
- Lead process improvements and automation that simplify supplier maintenance, reduce manual effort and cycle time, and improve the internal and supplier experience
- Support Source-to-Pay initiatives, system deployments, integrations, testing, training, and adoption related to supplier and business partner master data
- Provide executive reporting and recommendations on service performance, data quality, compliance, risks, issue resolution, and continuous-improvement priorities
Qualifications
- Bachelor’s degree in Supply Chain, Procurement, Finance, Information Systems, Business, or a related field; master’s degree preferred
- 5–10 years of progressive experience in procurement operations, supplier master data, business partner data, Source-to-Pay, shared services, or related disciplines within a global organization
- Proven experience leading teams responsible for high-volume transactional operations, data maintenance, governance, or service delivery
- Strong knowledge of supplier onboarding, master data lifecycle management, data quality, approval workflows, internal controls, and audit requirements
- Experience with enterprise resource planning and Source-to-Pay platforms; familiarity with supplier portals, workflow tools, reporting, and automation is preferred
- Ability to identify control gaps, analyze root causes, resolve complex data issues, and implement sustainable process improvements
- Experience defining service levels, performance indicators, operational dashboards, workload management, and escalation processes
- Strong understanding of supplier, tax, banking, compliance, and information-security data requirements across global operations
- Excellent communication, stakeholder management, change leadership, and collaboration skills across cultures, functions, and organizational levels
- Ability to lead through ambiguity, balance service, control, and business priorities, and drive accountability in a fast-paced global environment
- Professional certification in procurement, supply chain, data management, process improvement, or project management is preferred