LANDSCAPE GROUNDS SUPV 2
UC San Francisco (UCSF) · San Francisco, California, United States
Job Summary:
Under the direction of the Associate Director of Grounds & Integrated Pest Management (IPM), the Landscape Grounds Supervisor 2 provides direct frontline supervision, operational leadership, technical expertise, and administrative management for these services across multiple UCSF locations.
The position supervises and coordinates Grounds employees supporting Campus, UCSF Health, Housing, Parking & Transportation, and other UCSF-owned and leased facilities. Assigned employees may work simultaneously at geographically separated locations, requiring the supervisor to maintain effective oversight, communication, accountability, and employee support across a diverse service area.
The Landscape Grounds Supervisor 2 receives assignments in the form of organizational objectives and service goals and independently determines how employees, equipment, vehicles, contractors, materials, schedules, technology, and other available resources will be organized to achieve those objectives.
The position develops short- and long-term strategies for routine and non-routine Grounds operations; evaluates field conditions; identifies operational and public-safety risks; develops solutions; establishes and recommends operating procedures; and provides technical guidance to employees, customers, Facility Managers, and Facilities Services leadership.
Because UCSF facilities interface extensively with public sidewalks, streets, municipal infrastructure, neighboring properties, and public spaces, the position coordinates with local municipalities and other public agencies when exterior conditions cross organizational or jurisdictional responsibilities.
Risk management and preventive maintenance are significant components of the position. The supervisor proactively identifies exterior conditions that may create safety, accessibility, operational, property, or service risks and ensures that those conditions are documented, prioritized, corrected, monitored, or appropriately referred to the responsible entity.
The position promotes value improvement, innovation, and continuous improvement through the use of technology, GIS and asset information, landscape and irrigation management systems, operational data, and industry best practices.
Department Summary:
The UCSF Facilities Services Department (FS) is committed to creating an exceptional campus physical environment to support the research, teaching, health care and community service mission of the University. FS employs over 400professional staff and acts as steward for over $90 million in operating funds to achieve its goals in operating and maintaining the UCSF campus environment. Located in the Campus Life Services (CLS) organization, FS is organized into five distinct units: (1) Mission Bay / East Campus Operations, (2) Parnassus / West Campus Operations, (3) Infrastructure & Utilities Services, (4) Customer Service & Technology, and (5) Strategic Organization Development.
UCSF Facilities Services supports a complex and geographically dispersed portfolio of academic, research, clinical, hospital, housing, parking, transportation, open-space, and other University facilities throughout the Bay Area.
Within this environment, the UCSF Grounds program operates in many respects like a small public works operation, with responsibilities extending beyond traditional landscape maintenance to the overall condition, safety, functionality, sustainability, and appearance of exterior University spaces.
Grounds responsibilities include landscape and horticultural maintenance, trees and urban forestry, irrigation and water management, hardscape conditions, exterior cleanliness, vegetation management, landscape pest management, exterior safety conditions, tree wells, sidewalks and pedestrian areas, and other exterior assets and conditions within the program's responsibility.
%
of time
Essential Function (Yes/No)
Key Responsibilities
(To be completed by Supervisor)
40
Yes
Staff Supervision and Multi-Site Operational Management
Directly supervises the daily activities of assigned Grounds employees and remains actively engaged in the day-to-day management of the workforce, with responsibility for the quality, quantity, safety, productivity, customer service, and timely completion of work.
The Landscape Grounds Supervisor 2 serves as the primary frontline supervisor for the assigned Grounds crew while independently organizing employees and resources across a geographically diverse service area.
Assigned employees may work at multiple UCSF campuses, hospitals, clinics, Housing properties, Parking & Transportation facilities, and other UCSF-owned or leased locations. The supervisor must maintain effective oversight of employees who may be working simultaneously at geographically separated locations.
Plans, organizes, prioritizes, assigns, and directs routine and non-routine work.
Develops daily, weekly, seasonal, and long-term work schedules based on departmental objectives, preventive maintenance requirements, customer priorities, staffing availability, weather conditions, special events, projects, emergencies, and other operational requirements.
Independently determines the appropriate deployment of employees, equipment, vehicles, materials, contractors, and other resources across assigned locations.
Evaluates competing service requirements among Campus, UCSF Health, Housing, Parking & Transportation, and other customers and adjusts staffing, schedules, and resources as operational needs change.
Maintains appropriate field presence across assigned locations to inspect conditions, monitor employee performance, provide technical guidance, address safety concerns, meet with customers, and ensure service expectations are achieved.
Uses work-order systems, mobile technology, dashboards, GIS, communication tools, and other available systems to maintain effective supervision and accountability across geographically dispersed work locations.
Reviews work in progress and completed assignments to ensure satisfactory quality, productivity, safety, regulatory compliance, and customer service.
Ensures employees appropriately document and complete assigned work orders, preventive maintenance activities, inspections, and other operational records.
Reviews and approves employee timecards, attendance records, leave requests, and other workforce-management requirements.
Responsible for performance management, including:
- Establishing performance expectations
- Providing coaching and feedback
- Conducting annual performance evaluations
- Addressing attendance and performance deficiencies
- Recognizing strong performance
- Recommending and administering appropriate corrective action within delegated authority
- Supporting employee engagement and retention
- Identifying training and professional-development needs
Developing employees for future career opportunities
Participates in recruitment, interviewing, selection, onboarding, training, and development of Grounds employees.
Works effectively within a unionized environment and administers applicable collective bargaining agreements, University policies, departmental procedures, work rules, and performance expectations.
Ensures employees maintain required University training, safety qualifications, licenses, certifications, and continuing education applicable to their assignments.
Coordinates temporary staffing adjustments and cross-coverage when employees are absent or operational priorities require resources to be shifted between locations.
During emergencies, staffing shortages, major events, or other significant operational conditions, independently evaluates available resources and determines how the workforce should be deployed while maintaining critical services.
Maintains employee engagement and communication despite the geographic distribution of the workforce and ensures employees at remote or satellite locations receive appropriate supervi