Account Manager
Fa-Evmr-Saasfaprod1 Cx · United States · hybrid
As an Account Manager, you will be responsible for managing and growing key customer accounts, ensuring the successful delivery of Nokia's Network Infrastructure portfolio. This role requires a strategic mindset, excellent relationship-building skills, and a results-driven approach to achieve sales targets and position Nokia as a thought leader in the industry. This position is responsible for direct and partner led sales across a multi-state territory in the northeastern US and focuses on very large enterprise customers with a concentration on utility accounts. You will drive the end-to-end sales process across the Network Infrastructure portfolio including creation and execution of comprehensive go-to market strategy to earn net new customer wins and increase share of wallet of existing customers.
- Manage and exceed sales targets for Order Intake and Revenue across multiple customer accounts.
- Build and maintain strong relationships with customer stakeholders at all levels, becoming a trusted advisor.
- Partner with sales engineers to understand customer needs and drive product development, ensuring Nokia's solutions meet customer requirements.
- Develop and execute account strategies, working closely with business center personnel to gain market share and drive revenue growth.
- Articulate Nokia's vision and thought leadership on key technological developments to customers, positioning Nokia as an industry leader.
- Apply economic analysis and financial concepts to manage sales opportunities, negotiate pricing, and close contracts.
- Maintain a sales forecast and provide regular updates on the pipeline/funnel to support annual plan targets.
- Coordinate and lead pre-sales activities and bid management, ensuring a successful sales process.
Complete annual training to enhance sales skills and stay updated with product knowledge.
- Bachelor's degree in Business, Sales, or a related field, or equivalent work experience.
- 5+ years of experience in a sales or account management role, preferably in the telecommunications or technology industry.
- Proven track record of achieving sales targets and managing complex customer relationships.
- Excellent communication and presentation skills, with the ability to articulate complex ideas clearly.
- Strong negotiation and relationship-building skills, with a customer-centric approach.
- Proficiency in using CRM systems, with experience in Salesforce.com preferred.
- Ability to work independently and manage multiple accounts simultaneously.
- Analytical mindset with a basic understanding of economic and financial concepts.
- Willingness to travel as required for customer meetings and events.
- Strong work ethic, self-motivation, and a results-oriented mindset.