Field Coordinator
Eczy Cx_1 · Langley, BC, Canada · remote
The Account Coordinator will require activating fully integrated marketing campaigns that bring clients brands to life in a variety of ways through event marketing, PR stunts, regional and national events, channel specific advocacy events/parties, viral campaigns, and digital executions. The Account Coordinator will coordinate event planning, event implementation and vendor management. Coordinate these promotions as they go live, be a loyal brand advocate and work closely with a team of Field Managers and vendors to consistently exceed expectations.
Responsibilities
- Manage &schedule approx. 75 Brand Ambassadors
- Maintain a 95-100% execution compliance rate, and a 100% BA survey compliance rate
- Forecast open recruitment needs 6 weeks out – conduct interviews
- Assist recruitment team with sourcing for new Brand Ambassadors
- Review all program training materials
- Approve and correct time keeping reports
- Read surveys (reports) submitted by BAs
- Achieve 20 % weekly visitations for locations in your area
- Maintain cleanliness and organization of back-room supply areas – order supplies as needed
- Regularly send out communication emails to your Brand Ambassadors
- Build team relationships – train & coach new hires
- Conduct new BA Orientation Training sessions
- Address any HR &payroll issues
- Attend weekly meetings, being prepared to discuss weekly compliance
- Practice and teach best and safe practices in field
- Reporting/analysis with all program insights, competitor and Brand Ambassador insights.
Requirements
· Previous experience with managing large teams
· Previous experience in working retail, particularly grocery or liquor chains
· Ability to manage multiple tasks and changing priorities
· Experience with Excel
· Excellent organization, time management and prioritization skills; demonstrated ability to juggle multiple critical tasks and consistently deliver against deadlines
· Must be available on weekends – days off are Tues & Wed
· Must have access to a vehicle
· Ability to work independently and as part of a team
· Ability to handle a fast-paced work environment with changing priorities and projects
· Strong written and verbal communication skills
· Liquor and Food Certification is a bonus