Medical Receptionist
Integrated Dermatology · Worcester, Massachusetts, United States
Integrated Dermatology Group is a leading national dermatology practice that acquires and partners with dermatology practices across the United States. The culture at IDG is a reflection of its people. Our environment is filled with hard-working, dynamic individuals who come together to ensure the success of our partner dermatologists.
We are looking for a motivated, friendly, highly capable Front Desk Receptionist who can also provide support for our Medical Assistant Department.
- Answer incoming calls and direct them to the appropriate staff member
- Schedule, reschedule, and cancel appointments
- Manage online booking requests when applicable
- Verify patient insurance eligibility
- Obtain referrals when required
- Collect and document payments accurately
- Monitor income faxes, emails and medical records
- Maintain organized patient records while following HIPAA privacy requirements
- Respond to patient questions professionally
- Provide support to the Medical Assistant department as needed to ensure smooth daily operations
- Full-time: Monday – Thursday 07:30 AM to 4:30 PM
- Fridays – 07:30 AM 2:00 PM
Education:
- High School Diploma or equivalent
Experience:
- Front Desk / Receptionist experience is preferred
- Dermatology experience is a huge plus
All your information will be kept confidential according to EEO guidelines.