Business Development Onboarding & Training Specialist
Filevine · Chicago, IL · hybrid
USD 100,000 to 120,000 · period not stated
About Filevine:
- Filevine is the leading legal work platform, transforming the way legal teams operate. Our mission is to empower legal professionals with seamless tools that enhance productivity, professionalism, and performance. Join a team that values innovation, collaboration, and continuous growth.
Role Overview:
- We are looking for an experienced and passionate BDR Onboarding & Training Manager to lead the design, delivery, and optimization of onboarding and ongoing training programs for our Business Development Representatives (BDRs). This individual will own the end-to-end onboarding experience, mentor program, upskilling curriculum, and BDR training strategy across all stages of the funnel, products, and verticals.
- You’ll be responsible for ensuring BDRs ramp quickly, gain deep knowledge of our product, process, and personas, and maintain excellence through engaging and high-impact enablement.
Key Responsibilities:
- Design and execute a world-class, repeatable 2-week BDR onboarding program monthly.
- Build curriculum that covers tools (Salesforce, Gong, SalesLoft, ZoomInfo, Sales Nav, 6Sense, GTM Buddy), writing and soft skills, sales methodology, professionalism, and product knowledge.
- Facilitate live (in-person/virtual) sessions and manage asynchronous learning via GTM Buddy.
- Conduct live call coaching and provide feedback using Gong and other engagement tools.
- Set clear expectations and success metrics for all new BDRs.
- Create and deliver coaching programs to improve SQL > SAL conversion.
- Run 1:1 and group coaching, performance clinics, and targeted enablement sprints.
- Collaborate with AE Enablement to create certifications and training tailored to verticals, personas, and product lines for BDR.
- Create new cadence strategies for different practice areas or product launches.
- Develop and manage the BDR Mentor Program, including mentor selection, training, performance tracking, and weekly check-ins.
- Define and enforce program standards, ensuring mentors drive measurable impact.
- Track and report on ramp time, training NPS, call quality, and qualification metrics.
- Analyze performance data to iterate on onboarding and enablement content.
- Maintain high standards of program engagement, completion, and impact.
- Reduced BDR ramp time and increased pipeline contribution within the first 90 days.
- Higher conversion rates from SQL to SAL for ramped BDRs.
- High training satisfaction scores (NPS).
- Consistently positive mentor feedback and mentee performance improvement.
- Strong cross-functional collaboration with Sales, Product, and Marketing Enablement teams.
Qualifications:
- 3+ years in Sales Enablement, BDR/BDR training, or sales leadership (preferably in SaaS).
- Experience developing and facilitating training programs for inbound and outbound sales.
- Strong instructional design skills and experience with adult learning principles.
- Deep understanding of B2B SaaS sales tools (e.g., Salesforce, SalesLoft, Gong, GTM Buddy).
- Exceptional facilitation, coaching, and communication skills.
- Prior experience in a quota-carrying BDR or AE role.
- Familiarity with legal tech or complex, multi-persona sales cycles.
- Experience designing certification paths and persona-based enablement strategies.
- Background in instructional design or learning & development.