Solutions Architect Team Leader
Pentera · Burlington, MA · remote
Location: United States (Remote)
Accelerate Your Career in Cybersecurity!
Pentera is the market leader in AI-native Security Validation, equipping enterprises with the platform to proactively test their defenses against the latest cyber attacks. Pentera proves which exposures are truly exploitable across the entire attack surface and drives remediation workflows that reduce real risk. Anchored in real-attack validation, the Pentera platform powers the full Continuous Threat Exposure Management (CTEM) cycle, from exposure discovery through prioritization, validation, and mobilization. Thousands of security teams around the world trust Pentera to close their security gaps before threat actors can exploit them.
With over 350 team members and 1,300 customers in more than 60 countries, Pentera is a growing company supported by top investors such as Insight Partners, K1, and The Blackstone Group.
If you want to grow your skills, make an impact, and be part of an innovative team, Pentera is the place for you.
About the Role:
We're looking for a Solutions Architect Team Leader to join our talented SA team. Solutions Architects at Pentera are the top product experts: the go-to point of contact between customers and every internal team. You'll design and deploy Pentera's platform in complex enterprise environments, lead technical deep-dives with security teams, and translate real-world attack trends into actionable remediation guidance. This is a role that sits at the intersection of offensive security, customer impact, and product influence.
Roles and Responsibilities:
- Lead a team of professionals in intricate customer facing missions
- Create and organize new methodologies to improve our Solution Architect team in the Americas
- Become the leading local entity in technical customer management tasks
- Design deployment solutions for the Pentera platform in complex customer environments
- Lead technical deep-dive sessions with cybersecurity experts, guiding them through penetration testing procedures and remediation strategies
- Maintain in-depth knowledge of security trends, threats, and attack techniques to improve both customer outcomes and the Pentera platform
- Act as a product expert focused on customer education, driving adoption and identifying service expansion opportunities
- Resolve any user conflict or dissatisfaction with products or services to ensure continued customer loyalty
- Serve as the bridge between customers and internal teams (Product, R&D, Support), surfacing recurring issues and influencing platform improvements
- Build and maintain strong customer relationships, contributing directly to retention and growth
Requirements- 5+ years of hands-on penetration testing or red team operations experience, with a deep understanding of cybersecurity concepts
- At least 2 years of managerial experience of technical teams
- Scripting capabilities: Python, Bash, PowerShell, or similar
- Ability to communicate complex technical details to audiences with varying levels of expertise
- Proficient in troubleshooting, monitoring, and managing TCP/IP networks
- Strong problem-solving skills and creative, out-of-the-box thinking
- Self-sufficient, autodidact, team player with a collaborative attitude
- Willingness to travel periodically based on customer and business needs
Nice to Have:
- CISSP, OSCP, or equivalent certifications
We are an equal opportunity employer and we are committed to building a diverse and talented workforce. We do not discriminate on the basis of race, sex, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by applicable law. We welcome candidates from all backgrounds to join us!