REHAB SVC SUPV 2
UCSF · San Francisco, California, United States
006601Job Function Summary:
Involves the wellness, prevention, rehabilitation and optimization of individuals’ physical, sensory, and mental capabilities and functional abilities and outcomes. Includes the rehabilitative areas of physical therapy, occupational therapy, speech therapy and audiology. Functions as part of the interdisciplinary healthcare team, working across the full continuum of care in a wide variety of settings.
Generic Scope
Provides direct supervision typically to professionals or skilled technical employees. Functions as advisor to unit and administration. Analyzes and resolves problems, interprets policies (e.g., fiscal management, HR, contracts and grants, resource management in defined areas) and demonstrates solid subject matter knowledge. Exercises judgment within defined procedures and policies to determine appropriate action. Supervises staff to assure accountability and stewardship of department resources (operational, financial, and human) in compliance with departmental goals and objectives.
Custom Scope
Provides supervision to rehabilitation staff including therapists in any rehabilitation discipline (physical therapy, occupational therapy, speech therapy, audiology). May also include supervision of rehabilitation support staff. Oversees employees, ensures compliance, enforces policies and procedures, and schedules staff. Supervises and unit / department's efficiency, productivity and performance; resolves or escalates daily clinical, program and operational issues.
006601% of timeEssential Function (Yes/No)Key Responsibilities (To be completed by Supervisor)Supervises rehabilitation therapy aides, support staff and / or licensed rehabilitation therapists providing diagnostic and therapeutic patient care servicesMonitors staff utilization and productivity, and monitors patient progressOversees operations of rehabilitation services, enforces clinical workflows for assessing, diagnosing, and treating patients; ensures compliance with procedures, coordinates staff scheduling and establishes work assignmentsCounsels staff on communicating test results and treatment objectives / methods to patient's families, applying rehabilitation specialty techniques, and utilizing new technologyProvides input for standards for diagnosing and treating patientsParticipates in the implementation of patient care improvement initiatives and new clinical workflowsAnalyzes data and feedback to identify processes / systems to improve patient satisfaction and clinical outcomesReports to management on patient care activities and treatment area operationsMonitors equipment inventory, recommends proper supply and identifies better equipmentAssists with administration of resources through supervising assigned staff utilization of resourcesSuggests ways to improve operations by increasing efficiency and containing costsCommunicates regularly across multidisciplinary health care team to assure proper patient care, collaborating with multidisciplinary teams related to improvements in patient care or business operationsParticipates on multidisciplinary team and department committeesCoordinates information with patient finance departments to ensure accurate patient coding and billingParticipates in recruiting and conducts new employee orientationRecommends changes in staffing and budget to ensure the efficient operation of rehabilitation services functionEvaluates performance and competency and defines development goals in alignment with rehabilitation service goalsTrains rehabilitation therapists on rehabilitation therapy techniques and regulationsMentors and coaches staff in meeting professional goals and developing growth areasConsults with rehabilitation leaders on developing strategies for performance improvementAssists management in coordinating staff development, training, and competency assessmentCoordinates implementation of special projects or programsFacilitates in-service training in the elements of rehabilitation service therapy to members of the health care staffCommunicates and collaborates with other departments including care coordination, referral management and patient financeProvides skilled therapy intervention to patients in the designated setting as needed (typically less than 50% time)
Required Knowledge, Skills and Abilities
- Demonstrates subject matter knowledge of therapy discipline (OT, PT, SLP). Ability to apply principles to designated setting to ensure operations meet regulatory standards.
- Minimum five (5) years of general outpatient experience
- Minimum one (1) year of prior experience as a Supervisor or Clinical Leader
- Minimum 150 hours of related clinical and/or professional coursework including lecture/lab
- Demonstrated leadership skills in training, mentoring and guiding employees in discipline-specific techniques. Motivates and inspires staff to improve patient care services. Actively cooperates and supports the work of others.
- Demonstrated ability to prioritize effectively to meet deadlines in a complex, challenging environment.
- Ability to develop and maintain cooperative working relationships with assigned staff, patients, and interdisciplinary team members as part of the rehabilitation patient care plan.
- Skills to evaluate issues and identify solutions within defined procedures and policies. Demonstrated ability to solve problems and suggest solutions through critical thinking process.
- Excellent verbal and written communication skills to effectively communicate with patients and members of the healthcare team across the continuum of care. Skills to actively listen, persuade, advise, and counsel.
Required Education, Licenses and Certifications
- Bachelor's degree in related area and/or equivalent experience/training.
- Possession of, or proven eligibility for, licensure in the State of California in the related clinical discipline.
- Possession of current certification in Basic Life Support provisioned by the American Heart Association.
Preferred Knowledge, Skills and Abilities
- Solid knowledge of medical center, HR and UC policies and processes. Knowledge and ability to monitor compliance with relevant rehabilitation patient care / equipment management federal, state and local laws and regulations.
- Prior clinical and/or leadership experience in an academic medical center
- Ability to organize assigned staff and unit operations in an efficient and effective manner.
- Prior experience working on an interdisciplinary health provider team.
- Knowledge of organization's patient care documentation technology to teach others, recommend and oversee improvements and troubleshoot issues.
- Prior experience with Epic clinical documentation, billing, and scheduling tools.
Preferred Education and Certifications
- Master's or Doctorate degree in clinical discipline.
- Possession of formal professional Board or Specialty certification in a Clinical Specialty Area.