Sales Advisor
BERGSTROM OSHKOSH FORD · Oshkosh Ford - Oshkosh, WI
Sales Advisor
Bergstrom Ford of Oshkosh
At Bergstrom Automotive, we are redefining the car buying experience by offering a transparent and straightforward sales process. Our unique approach eliminates traditional negotiations and provides our guests with a single point of contact throughout their entire purchasing process.
We are seeking a guest-focused, enthusiastic, and knowledgeable Sales Consultant to join our team. In this role, you will guide guests through the entire car buying process, from initial contact to final delivery, ensuring a seamless and enjoyable experience. Your primary responsibility is to provide expert advice, understand guest needs, and offer them the best solutions without the pressure of negotiation.
Schedule: Monday-Saturday (5-day work week)
- Monday–Thursday: Shifts scheduled between 8:00 AM – 7:00 PM
- 2 early shifts / week (8:00 AM – 5:00 PM)
- 2 late shifts / week (10:00 AM – 7:00 PM)
- Friday: 8:00 AM – 6:00 PM
- Saturday: 8:00 AM – 5:00 PM
- Scheduled 3 Saturdays per month, with one weekday off during those weeks
Pay: Earning potential exceeding $100,000/year! Our Sales Advisors earn a monthly base salary plus a monthly bonus based on their sales performance, not a percentage of the sale price. (Average yearly income is $90k+)
What You'll Do
- Guest Engagement: Serve as the primary point of contact for guests, building strong relationships and ensuring a positive experience from start to finish.
- Product Knowledge: Maintain a deep understanding of our vehicle inventory and brands, including features, pricing, and specifications, to effectively match guests with the right vehicle.
- Consultative Selling: Listen to guests' needs and preferences, offer tailored solutions, and provide clear, honest information to help them make informed decisions.
- Transparency: Present all pricing and financing options upfront, ensuring guests understand the value and benefits of our negotiation-free pricing model.
- Process Management: Manage the entire sales process, including vehicle selection, test drives, trade-ins, financing, and paperwork, all while maintaining a high level of guest satisfaction.
- Follow-Up: Provide ongoing support and follow-up after the sale, addressing any questions or concerns, and fostering long-term guest relationships.
- Collaboration: Work closely with other departments, including service and parts, to ensure a smooth handoff and exceptional overall experience for the guest.
What We're Looking For
- Valid driver’s license with a clean driving record is required.
- High school diploma or equivalent required; a college degree in business or a related field is a plus.
- Previous experience in automotive sales, retail sales, or customer service is preferred but not required.
- Excellent communication and interpersonal skills, with a focus on building relationships and guest satisfaction.
- Strong organizational and time management skills.
- Ability to work in a fast-paced, team-oriented environment.
- Must be goal-driven, self-motivated, and possess a strong desire to succeed.
- Basic computer proficiency, including experience with CRM systems and Microsoft Office or Google Suite.