AYN

Host/Hostess - A+O Restaurant

Balboa Bay Resort & Club · Balboa Bay Resort - Newport Beach, CA 92663

Position Summary:

Welcomes and warmly greets guests on arrival. Answers telephone, takes reservations, and manages the efficient and timely seating of guests to a table that best serves their wishes.

Responsibilities:

- Greets guests upon arrival and seats them at their table.

- Provides guests a menu and provides general information about the restaurants and meal options at the hotel.

- Prepares/maintains a list of guests waiting to be Records guest name and number of guests in the party. Provides an estimate of waiting time. Notifies party when a table comes available.

- Checks in with guests to ensure satisfaction with each food course.

- Thanks guests as they depart and invites them to return at a future date.

- Cleans work areas and waiting areas according to department standards.

- Follows all standard food handling, sanitation, and health department guidelines.

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