Wholesale Voice Manager
Go4Mobility · Lisboa, Lisboa, Portugal · hybrid
ABOUT US:
At Go4Mobility, we are your trusted partner for Digital Mobile Solutions. As a leading technology company, we specialize in multichannel digital communication and messaging services, helping businesses enhance customer engagement through innovative, scalable, and reliable solutions.
We are looking for a commercially driven Wholesale SMS Manager who can combine market knowledge, relationship management, negotiation skills, and a solid understanding of the Wholesale Voice ecosystem.
RESPONSIBILITIES:
- Manage and grow a portfolio of Wholesale SMS customers.
- Identify opportunities for growth through upselling, cross-selling, and increasing share of wallet.
- Negotiate pricing, traffic volumes, routing strategies, and commercial agreements, ensuring competitiveness and profitability.
- Develop and maintain strong relationships with carriers, telecom operators, aggregators, resellers, and international partners.
- Monitor traffic performance, pricing, margins, routing, and route quality.
- Identify churn risks and potential traffic declines.
- Conduct business reviews with strategic customers.
- Collaborate closely with Routing, NOC, Operations, and Finance teams on commercially relevant topics.
- Monitor market trends, regulatory developments, pricing movements, and competitive activity within the international A2P SMS market.
- Represent Go4Mobility at international industry events, building strategic relationships and generating new business opportunities.
QUALIFICATIONS:
- 3 to 5 years of experience in Account Management, Sales, or Business Development.
- Experience in Wholesale SMS, A2P Messaging, Telecommunications, CPaaS, Carrier Relations, or Wholesale Services is highly desirable.
- Proven experience managing international clients and conducting B2B negotiations.
- Knowledge of A2P SMS, SMPP, DLRs, Sender IDs, Routing, and SMS Fraud Management is considered a strong advantage.
- Strong relationship-building, negotiation, and business development skills.
- Commercial mindset with a strong focus on revenue growth, profitability, traffic volumes, and customer expansion.
- Analytical, autonomous, and results-oriented profile.
- Professional proficiency in English is required; Spanish or additional languages are a plus.
- Availability for international travel and participation in industry events.
- Availability to work in a hybrid model (2-3 days per week from our Lisbon office
WHAT WE OFFER:
- A Welcoming Workplace: Enjoy our newly renovated office in Alcântara, designed for a dynamic, friendly, and multidisciplinary team.
- Work-Life Balance: We offer a hybrid and flexible work model, respecting both your professional and personal time.
- Professional Development: We are committed to helping you grow and achieve your goals. With our Training Plan, you will find opportunities to enhance your professional skills while pursuing your personal ambitions.
- Wellness Activities.
At Go4Mobility, we believe We Are So Good Together! Join us and be part of a team that values growth, innovation, and collaboration.