CUSTOMER SERVICE REPRESENTATIVE II
Clarinda Regional Health Center · Clarinda, IA, USA
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CRHC is looking for a full time (40 hours/week) Customer Service Representative II to join our healthcare team. This position is needed on Monday through Friday, 8AM - 4:30PM.
QUALIFICATIONS:
Education and/or Experience
· High school diploma or equivalent preferred
· Previous office experience preferred
· Previous insurance and billing experience preferred
Certificates, Licensure, Registrations
· For job-specific certifications refer to the Education Certification Requirements by Job Category: Non-Clinical Staff
WORK SCHEDULE & SHIFT REQUIREMENTS:
The facility operates 24/7; however, work schedules may vary based on departmental needs to ensure the highest standard of patient care and operational efficiency. Flexibility will be expected.
- Position is classified as non-exempt and eligible for overtime in accordance with labor laws.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS:
This position involves a combination of physical activities necessary to perform essential job functions effectively. The employee should be able to:
- Sit, stand, and walk for varying lengths of time throughout the workday.
- Lift, push, pull, or carry light to moderate loads, with assistance available for heavier items.
- Use fine motor skills, including grasping, reaching, and handling equipment or materials as needed.
- Perform routine movements, such as typing, writing, or handling supplies.
- Bend, stoop, kneel, or crouch occasionally for job-related tasks.
- See and hear well enough to read documents, operate equipment, and communicate effectively.
- Work in a dynamic environment, adapting to occasional changes in pace or setting.
Reasonable accommodations will be considered to support individuals in performing essential job functions.