Lead, Client Partnerships- Sureel
wmg · Remote
USD 145,000 to 185,000 · period not stated
What you'll do:
- Own Sureel's most important rights-holder relationships, building trust with senior leaders and understanding their priorities, business models, and AI rights strategies.
- Lead partners through pilots and implementations, coordinating testing, data reviews, product feedback, onboarding, and decision-making while keeping the relationship moving forward.
- Understand how rights-holders use Sureel, where they see value, where they encounter friction, and what would make the platform more useful to them.
- Bring partner needs into product development, translating rights-holder requirements and feedback into clear input for Product, Engineering, and AI.
- Translate Sureel's attribution and payout models for partners, helping rights-holders understand what the data means and how it applies to their business.
- Identify patterns across partner conversations, distinguishing individual requests from broader needs that should influence product, commercial strategy, or industry direction.
- Help shape how Sureel works with rights-holders at scale, developing the approaches, processes, and tools needed as the partner network grows.
- Own the quality of partner-facing data and reporting, ensuring attribution data and reports are accurate, consistent, and trusted.
- Identify opportunities to deepen relationships, including new use cases, broader organizational or catalog participation, and increased platform adoption.
- Represent Sureel in senior partner meetings and industry settings, including with Warner Music Group counterparts.
- Prepare thoroughly for important partner conversations, bringing the right context, history, and background so discussions can move forward.
- Work closely with leadership on client strategy, helping determine where Sureel should focus its time and attention across the partner network.
- Help shape the client function as Sureel grows, including where additional resources, processes, or capabilities are needed.
Who you are:
- You have deep experience in music rights, metadata, and/or collective management. You understand splits, share pictures, the difference between composition and recording rights, and how CMOs and publishers pay their members.
- You've built and managed senior relationships with rights-holders, clients, partners, or other industry stakeholders and know how to develop those relationships over time.
- You understand how to turn what you learn from clients into useful input for product, business, and commercial decisions.
- You're comfortable with data and technical detail. You can read a dataset, question the numbers, and explain them clearly to a non-technical partner.
- You build trust quickly and can represent leadership, make judgment calls, and know when something needs their attention.
- You communicate clearly and can stay calm in a fast-moving environment.
- You can distinguish between an individual client's request and a broader market signal that should influence product, commercial strategy, or industry direction.
- You are interested in the music industry and enjoy working in a small, collaborative, startup-paced team.
We'd love it if you also had:
- Experience working with artists, labels, publishers, CMOs/PROs, music-tech companies, metadata companies, or as a senior consultant to them.
- Experience across client/QA, business operations, client relations, or strategic partnerships.
- Involvement in industry metadata or rights standards initiatives.
- Experience working directly with C-level executives on client strategy and translating senior conversations into action.
- Curiosity about the music and entertainment landscape and AI's impact on creators.
- Experience with Google Workspace, CRM and calendar tools, and expense systems such as Concur.