Office Manager - Odum Home
Baptist Children's Homes of North Carolina · Pembroke, NC
Job Title: Office Manager – Odum Home
Department: Administration, Eastern Area
Reports To: Campus Manager Odum Home
FLSA Status: Non-exempt
SUMMARY
The Office Manager manages the overall administrative functions of Odum Home. Duties include
answering phones, receiving visitors, correspondence, receipting of gifts, maintaining files and other
administrative needs to ensure internal control and confidentially. The Office Manager has reached a
level of professional expertise, which prepares him/her to serve as a model, teacher and coach to less
experienced administrative assistants. Annually completes training to complete expertise in his/her
field.
QUALIFICATIONS:
• A personal relationship with Jesus and committed to the mission of equipping the church to care
for vulnerable children and families.
• High school diploma or equivalent minimum of two years experience
• Has advanced training of two years of community college/business school and/or seven years
administrative assistant experience
• Excellent verbal and written communication skills, with the ability to positively represent the
agency to internal and external contacts
• Must be proficient in Microsoft software applications and database programs
• Must be organized and above to manage and complete multiple tasks and work independently
• Meets the general qualifications for employment as outlined in the institution's personnel policies.
• Must have a valid N.C. driver’s license, safe driving record, and periodically travel to agency and
other locations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Answers the phone and greets visitors
• Maintains assigned confidential campus documentation
• Communicates announcements, policy updates and other information to staff
• Maintains open lines of communication with Campus Manager and administrative assistants
• Takes minutes for meetings when needed
• Assists with coordination and planning of social events
• Completes on-site orientation for new hires/and or volunteers when assigned
• Orders office supplies as needed
• Processes and distributes mail as needed
• Participates in any training needed to maintain growth of the position and assigned duties
• Works with other members of the ministry to complete required paperwork and duties
• Maintains confidentiality
• Represents Baptist Children’s Homes of NC, Inc. in a professional manner
• Willing to perform other duties as assigned
• Monitors Cottage Parent payroll data and coordinates with Payroll Manager for payroll input
• Prepares and forwards requisitions and work program expense reports to the proper office
• Responsible for Worker’s Comp claims and vehicle accident reports
• Receipt of gifts and donations when assigned
• Operates as a backup to administrative assistants when needed
• Responsible for Petty Cash Funds
• Data Entry
• Respects the cultural and socioeconomic diversity of staff members and children in care and
strives to create a position relationship within BCH
• Participates in the agency’s Performance Quality Improvement (PQI) program as needed
FAITH AND MISSION ALIGNMENT:
BCH is a Christ-centered organization committed to sharing hope and changing lives, with beliefs rooted
in Jesus Christ. Employees are expected to support BCH’s mission, purpose, and spiritual emphasis
through professional conduct and service.
• Professes to be a Christian believer.
• Submits an individual Statement of Faith, Acknowledgement, and Pledge as part of
employment requirements.
EQUIPMENT:
Ability to operate standard office machines such as copier, computer, fax, calculator, multimedia visual
aids, etc. and to work within Microsoft Outlook, Excel, and Word software programs.
LANGUAGE SKILLS:
Ability to read, analyzes, and interprets general information. Ability to effectively communicate with
others, including managers, clients, customers, and the general public.
CONTACT WITH OTHERS:
Regular contact with colleagues in all departments, as well as with outside individuals and groups;
should represent Baptist Children's Homes of NC, Inc. in a positive manner. Contacts outside of the
agency where proper handling of situations is of utmost importance as the agency’s image could be
affected.
MATHEMATICAL SKILLS:
Excellent mathematical skills and the ability use a calculator to calculate figures.
MENTAL / VISUAL / AUDITORY DEMAND:
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form and
ability to draw conclusions. Specific vision abilities required by this job include close vision, and ability to
adjust focus. Must be able to talk and hear both in personal and on the telephone.
CONFIDENTIAL DATA:
Complies with agency policies and procedures concerning confidentiality and HIPAA regulations which
include including employee, payroll and benefits, and may include aspects of client information, day to
day care of the children, case records, family information, medical information, psychological services,
etc which if disclosed, would have adverse internal and/or external effect, and could result in
termination of employment.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions of this job. While performing the
duties of this job, the employee is regularly required to sit and stand, use hands and fingers, walk, reach
with hands and arms, and occasionally lift 20 pounds.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job; usual office working conditions.