Security Concierge Officer

Employer not yet confirmed · Dallas, Texas, United States

Location: Dallas, TX

Pay Rate: $18.25 per hour

Schedule: Friday 7:00 AM - 3:00 PM; Saturday through Tuesday 11:00 PM - 7:00 AM

Employment Type: Full-Time

Position Overview

We are seeking an experienced and highly professional Security Concierge Officer to provide exceptional service and security at an upscale residential property in Dallas. This position requires a polished individual who can seamlessly balance customer service, security operations, and resident relations in a luxury residential environment.

The ideal candidate possesses strong interpersonal skills, a professional demeanor, attention to detail, and the ability to maintain a safe and welcoming atmosphere while protecting residents, guests, and property assets.

Key Responsibilities

- Serve as the primary point of contact for residents, guests, vendors, and visitors.

- Provide a high level of customer service and hospitality while maintaining security protocols.

- Monitor CCTV and security systems to identify and respond to unusual or suspicious activity.

- Conduct routine interior and exterior building patrols and safety inspections.

- Control access to the property and verify visitor credentials as required.

- Document incidents, daily activity reports, and security observations accurately and professionally.

- Respond appropriately to emergencies, alarms, and resident concerns.

- Coordinate with property management, vendors, and emergency responders when necessary.

- Maintain awareness of building operations and report maintenance, safety, or security issues.

- Uphold confidentiality and professionalism when interacting with residents and guests.

Qualifications

Required

- Prior security, concierge, hospitality, residential, hotel, or customer service experience.

- Professional appearance and ability to wear a business suit while on duty.

- Strong verbal and written communication skills.

- Basic to intermediate computer proficiency, including email and report writing.

- Experience monitoring CCTV systems.

- Ability to walk and stand for extended periods and conduct building tours/patrols.

- Reliable transportation and dependable attendance.

Preferred

- Experience working in a luxury residential, corporate, hospitality, or high-end customer service environment.

- Knowledge of access control systems and security technology.

Ideal Candidate Profile

The successful candidate is:

- Professional, polished, and service-oriented.

- Comfortable interacting with affluent residents, guests, and executives.

- Observant, detail-oriented, and proactive.

- Able to exercise sound judgment and remain calm under pressure.

- Dependable, discreet, and committed to maintaining a secure living environment.

Physical Requirements

- Ability to walk multiple floors and common areas throughout the shift.

- Ability to stand, patrol, and remain active for extended periods.

- Ability to occasionally lift up to 25 pounds.

About Us

Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients and help safeguard their people and assets.

At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.

Integrity

We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance

We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness

We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Equal Opportunity Employer

Securitas USA is committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Reasonable Accommodation

Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure that people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact PrivacyRequests@securitasinc.com.

Security Guard / Securitas Security / Dallas, Texas / TXDPS License #B01835