Inside Sales Specialist - Permian
NOV · Midland, Texas, United States · hybrid
Support sales in customer service, quoting, new customer setup, and coordinating delivery, job changes, issues on location, communications, reporting, and billing. Individual must be able to multi task in a fast paced environment meeting strict deadlines while maintaining attention to detail and accuracy. This position requires on-call rotation and after hours customer service.
- Prepare customer quotes.
- Coordinate communication between teams to resolve issues on location.
- Track customer specific requirements and pricing.
- Monitor available inventory for upcoming jobs.
- Track and report customer activity.
- Track and report revenue.
- Coordinate incoming and outgoing jobs.
- Coordinate with customers to get invoices and/or tickets signed.
- Review and approve customer invoices.
- Create credit memos and manage the approval process.
- Train new employees on department process and work instructions
- Perform other work-related tasks as necessary.
- Comply with all NOV Company and HSE policies and procedures.
- Other job duties assigned by the business unit
- Generate reports and verbal communication to schedule outgoing and incoming jobs daily.
- Create and review customer quotes.
- Ensure all invoices are accurate and approved in a timely manner to be submitted to the customer for payment per the customer requirements.
- Track and manage disputes to ensure DSO goals are achieved.
- Preferably 2+ years of ESP and/or Artificial Lift Experience
- Experience in Customer Service and Sales
- Excellent Communication Skills
- Ability to multitask and work in a fast-paced environment to meet strict deadlines.
- Strong organization and time management skills.
- Knowledge of MS Office Suite (Word, Excel, Outlook).
- Current Knowledge of the Oil and Gas Industry and Artificial Lift Equipment.