IT Support Specialist Prague (part time)
Devoteam · Praha 1, Hlavní město Praha, Czechia
Devoteam is a technology consulting firm specialising in AI-led transformation for businesses and public institutions across EMEA. Its work is built on one vision: Tech for People.
With 30 years of technology consulting experience, the company today specialises in cloud, data, cybersecurity and AI.
Through its AI career programme, Devoteam constantly certifies its 11,000 specialists. Devoteam embeds forward-deployed engineers, tech experts and AI agents within clients’ core business units to design, build and scale AI platforms that accelerate business growth. It maintains strategic partnerships with the world’s leading technology & AI providers.
Devoteam has been a ServiceNow Elite Partner since 2019. In 2026, it was recognised as ServiceNow Partner of the Year for the fourth consecutive year.
We are seeking a proactive and reliable Junior IT Support Specialist to join our Prague internal IT team on a part-time basis. In this role, you will be the primary point of contact for onsite user support in our Prague offices, ensuring our employees, meeting rooms, and office equipment run seamlessly every day. This role offers flexible working hours, making it an ideal opportunity for anyone looking to combine hands-on IT practice with studies, freelance projects, or other personal commitments.
Your main duties and responsibilities are:
- Onsite user support across our Prague offices, serving as the go-to technical resource for colleagues.
- Installation, configuration, maintenance, and troubleshooting of user hardware (laptops, mobile phones, office printers, projectors, and peripheral devices).
- Setup, monitoring, and ongoing maintenance of meeting rooms, video-conferencing gear, and AV equipment.
- Administration and oversight of the local office Wi-Fi network and basic networking hardware (routers, switches, firewalls, access points).
- Technical and audio-visual support during company internal events, all-hands meetings, and workshops.
- Basic administrative support across user platforms (Windows, iOS, Android).
What we look for:
- Educational background or ongoing studies in Computer Science, IT, or a related field, or equivalent practical interest/experience.
- Fluent in Czech (mandatory for daily in-person office and vendor communications).
- Communicative in English at a minimum B2 level (both written and spoken for international communication and IT systems).
- Regular onsite availability based on agreement, ideally Monday to Friday (4+ hours within 8:45–16:15 window, rotation with other team members based on pre agreed weekly calendar), with welcomed flexibility for ad-hoc assistance.
You will be a great fit for this role if you have…
- Basic administrative skills with operating systems Windows, iOS, and Android.
- Hands-on practical experience troubleshooting user HW (laptops, mobile devices, multi-function printers, projectors).
- Basic administrative knowledge of the Microsoft 365 suite and Google Workspace (Google Suite).
- Basic understanding of networking hardware and protocols (routers, switches, firewalls, access points, Wi-Fi configuration) is a definite advantage.
- Strong sense of self-organization, diligence, attention to detail, and reliability.
- Friendly, helpful personality with excellent communication and interpersonal skills.
This is a part-time position requiring on-site presence Monday to Friday, four hours daily.
What can Devoteam offer you
- Friendly atmosphere & Great company culture
- Work-life balance
- Daily use of English language and improving your English skills
- Teambuildings & Company events