Loan Processor
Stanford University · Stanford, California, United States · hybrid
Main Work Location: Historic Stanford Campus
Work Arrangement: Hybrid (2 days minimum on-site as assigned by manager)
Budgeted Salary Range: The expected pay range for this positions is $104,412 to $127,926 per annum.
Department Summary
Faculty Staff Housing (FSH) is a small, high-impact unit within the Office of the Vice Provost for Faculty Advancement. FSH administers Stanford’s housing programs, which provide eligible faculty and executive staff with favorable loan products and lower-cost ownership options, and provide Stanford affiliates with rental apartments and homes at rents below the surrounding market. The unit also advises existing homeowners on Stanford land regarding the sale or physical improvement of their homes. Bay Area housing costs are high, and these programs are central to how Stanford recruits and retains top talent.
Position Summary
Faculty Staff Housing (FSH) is seeking a Loan Processor to administer, support, and manage the University's faculty housing programs under general supervision. This role collects, reviews, verifies, and organizes borrower documentation; coordinates with borrowers, loan associates, underwriters, title companies, appraisers, and other third parties; and helps ensure files are complete, accurate, compliant, and ready for underwriting and closing.
The Loan Processor reviews loan applications and supporting documentation for completeness and accuracy; collects and verifies income, asset, employment, credit, insurance, title, and property documents; orders and tracks appraisals, title work, verifications, and other required services; and submits complete loan packages to underwriting, managing outstanding conditions and coordinating files through underwriting approval and closing preparation.
This role communicates loan status and document needs to borrowers, loan associates, and third-party partners; maintains accurate loan records, notes, and documentation in the loan origination environment; and supports compliance with University policies and applicable lending regulations.
This role also independently implements, administers, and evaluates the day-to-day activities of the loan team, makes recommendations that impact policies and programs, and works with the team to analyze and interpret policies and to develop, revise, and implement procedures.
The ideal candidate is detail-oriented, organized, customer-focused, and knowledgeable about mortgage lending guidelines, documentation requirements, and applicable regulations, with the ability to meet tight deadlines by working quickly but carefully and following up both internally and externally when needed.
In addition to the minimum requirements, the following skills and experience are preferred:
- Basic knowledge of Microsoft Office tools (particularly Excel, Word and Outlook),
- Google Drive, Docs and Smartsheets is a plus
Core Duties:
- Independently implement, administer and evaluate day-to-day
activities of the unit, function or program by identifying and executing
tasks and objectives, making recommendations that impact policies and
programs, and assigning resources to achieve the goals of the
program.
- Collect and analyze data, create reports, review and explain
trends; formulate and evaluate alternative solutions and/or
recommendations to achieve the goals of the program or
function.
- Analyze and interpret policies; develop, revise and implement
procedures for program or function.
- Represent the program or function as the key contact and subject
matter expert within the department, unit or school. Commit resources
and provide information and/or training. May also represent the program
or function to external/internal stakeholders and
constituencies.
- Organize and/or participate in outreach activities that may
include developing communications and training, planning/promoting
events and/or conferences.
- May participate in development of budgets, monitor, and approve
expenditures. May perform limited forecasting and provide
recommendations that determine the budget.
- May direct staff to perform various tasks and assignments. May
also supervise staff.
Minimum Education and
Experience
Bachelor’s degree and three years of relevant experience, or
combination of education and relevant experience.
Knowledge, Skills and Abilities:
- Demonstrated ability to prioritize own work and
multi-task.
- Demonstrated excellent organizational skills.
- Demonstrated ability to take initiative and ownership of
projects.
- Ability to communicate effectively both orally and in
writing.
- Ability to routinely and independently exercise sound judgment in
making decisions.
- Demonstrated experience working independently and as part of a
team.
- Relevant subject matter knowledge.
- Ability to direct the work of others, for jobs requiring
supervision.