Experience Education And Training Advisor
Employer name not established · Jacksonville, Florida, United States · hybrid
Responsible for comprehensive assessment, design, development, implementation, and evaluation of Experience Communication Education Programs and process improvement initiatives to support Mayo Clinic's vision and strategic goals. Responsibilities and scope of work includes engaging in broad enterprise, and shield advancing educational training and sustainment. In partnership with X colleagues, works closely with leadership and stakeholders in developing mission-related strategy and influencing change for broad spectrum of needs. Leverages experience to address gaps, enhance performance, achieve communication in healthcare goals, and optimize outcomes for business and practice issues Develops curriculum and provides edits on written material using a high degree of ingenuity, creativity, and advanced tools and techniques while driving results in alignment with culture and customer needs. Applies best practice X knowledge and communication in healthcare. Collaborates with business partners and leadership to create experience solutions. Effectively manages and influences cross-functional, matrix and site relationships. Ensures a systemic, enterprise viewpoint when engaging and developing training initiatives. Serves as program/project member to support project activities and implementation with guidance from Sr. Advisors and other leaders and team members. Is responsible for understanding external environment challenges, trends, and bring best practice and innovation to X. Seen as a subject matter expert and thought leader related to building world class communication in healthcare to support Mayo Clinic's mission. Serves as spokesperson for X Education and Training. Engages with leadership including presenting to leadership groups across the enterprise.
This position is hybrid, individual must live within 100 miles driving distance to the Florida campus
**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.
During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.
Bachelor’s Degree in a related field with 5+ years of professional experience in curriculum development and training/facilitation. Minimum of 2+ years of health-care experience. Master’s degree preferred.
CAPABILITIES REQUIRED: Skilled in promoting cultural diversity. Extensive knowledge of Motivational Interviewing concepts. Role model for Mayo Clinic values of quality, service, safety, and outcomes, Outstanding communication and interpersonal skills, Strong conceptual and analytical skills, Ability to build partnerships within teams and across departments, Knowledge of patient communication models, coaching models and adult learning theories and learning principles. Extensive consulting skills. Capability to manage multiple projects simultaneously.
Former clinical experience preferred. None.