Tech - L1 Server Repair Dept. III Mon - Fri (3:45 pm - 12:15 am)

SMS INFOCOMM CORPORATION · Grapevine (4051),TX - Grapevine, TX 76051

Summary

The Server Repair Tech will be responsible for testing, trouble shooting, and replacement of parts on servers sent to SMS for diagnosis and repair.

Responsibility

- Daily Responsibilities 90%

- Inspect, test, and diagnose servers

- Replace parts as needed

- Conduct and analyze server stress tests

- Document all symptoms, test results, and parts replaced in shop floor tool

- Collaborate with motherboard repair, motherboard testing, QC, and inspections personnel

- Provide back up for QC, inspection, and motherboard testing

- Maintain parts consumption

- Other duties as assigned by leadership

- Team building & leadership 10%

- Maintain and nurture positive work environment

- Work and collaborate with other teams such as warehouse, shipping, receiving, etc.

- Follow process for system and parts managements

Other Personal Skills Required

- Know basic server architecture

- Know how to assemble components to make server functional

- Run and understand testing diagnostics

- Understand basic networking architecture

- Understand basic error codes

- Able to trouble shoot common server errors and issues

- Motivated to solve problems

- Interested in constantly learning about servers and networking