Front Desk Internship 2027
Nômade Temple Madrid · Sant Joan de Labritja, Spain
Key Responsibilities
• Provide support to the Front Desk team with daily reception and guest service tasks.
• Assist with check-in and check-out procedures, following the hotel’s established standards
and procedures.
• Support the management and updating of reservations and guest profiles in the PMS.
• Assist with handling phone calls, emails and various guest requests.
• Support the management of special requests and guest needs throughout their stay.
• Provide guests with information about the hotel’s facilities, services, opening hours and
experiences.
• Collaborate with Guest Services, Reservations, Housekeeping, F&B and other departments to
ensure smooth coordination and an excellent guest experience.
• Assist with monitoring arrivals, departures, room changes and other operational matters.
• Support the management and follow-up of guest complaints, incidents and requests, always
under the supervision of the responsible team.
• Assist in preparing special arrivals, VIP guests, celebrations and other guest amenities.
• Support the management of keys, key cards, documentation and other Front Desk materials.
• Assist with the follow-up of guest charges, payments and other Front Desk administrative
processes.
• Keep guest and reservation information updated in internal systems.
• Assist with preparing and updating departmental lists, reports and documentation.
• Keep the reception area clean, organized and well presented.
• Comply with the quality, image, hospitality, safety and service standards established by
Nômade Temple .
• Participate in other departmental projects and tasks according to operational needs.
Profile & Skills
• Currently studying Tourism, Hospitality, Hospitality Management, Business Administration or a
related field.
• Genuine interest in developing a career in Front Office and Hospitality.
• Positive attitude, flexibility and strong willingness to learn.
• Spanish and English required; additional languages are a plus.
• Availability: 6 months.
Conditions
• €600 gross monthly stipend
• Free accommodation (only in ibiza)
• Meals included
• Hotel uniform provided