Store Associate_Retail Operations
Efhi Cx_1 · UAE
The job holder will be responsible for maximizing sales through exceptional customer service. The job holder will also be responsible for maintaining the desired retail operations, customer service, replenishment, recovery standards for his/her assigned department in the store in all aspects.
Shop Keeping and Store Standards
Maximize and contribute to sales within the store through exceptional customer service and retail experience
Ensure all stock is laid out and displayed according to standard layout norms (product placement, signage, neat and well folded, arranged in order from smallest to largest, hanged items must be steamed, brand wise, size wise etc)
Ensure all products are price tagged and bar-coded before display
Ensure correct rotation of stock on shelves and assist in accurate stock counts as per store requirements
Ensure all stock administration (stock count, inter branch transfer, dispatch and delivery) are recorded on the system in time, accurately and correctly categorized
Ensure awareness and vigilance at all times of security in the store without any negligence
Ensure the highest standards of housekeeping & grooming etiquettes are maintained in store at all times
Store Merchandise / Merchandising
Maintain a detailed knowledge of the merchandise/ products stocked in the store
Ensure promotions and fast selling lines are featured in the store
Provide information about the customers(likes, dislikes and opinions) to the dept Incharge
Ensure effective stock replenishment to the store and assure continuous stock availability, ongoing recovery & maintenance in the store
Customer Service
Responsible for greeting and meeting all customers promptly and politely as they enter the store
Provide customer satisfaction by delivering exceptional customer service
Guide customers throughout the store or to the specific area the customer requests
Develop a clear understanding of all departments, products, make, features and after sales service
Ensure effective implementation of visual merchandising principles within the stores
High School Diploma