Advisory FAAS BPO - Order to Cash Specialist (12 months FTC) - Cork
Employer not yet confirmed · Cork, Ireland · hybrid
Join our FAAS Business Process Outsourcing team in Cork as an Order to Cash Specialist, where you’ll play a key role in ensuring accurate cash application and maintaining customer master data across multiple international markets. This is an opportunity to work in a dynamic, collaborative environment that values innovation, compliance, and operational excellence.
Key Responsibilities:
- Activities will primarily include, but not limited to, cash application, customer master data maintenance & manual transaction adjustments ensuring accuracy and timeliness.
- Act as subject matter expert for MDG processes, supporting customer creation and amendment workflows, ensuring compliance with global processes.
- Support multiple legal entities across the ACE region, ensuring smooth financial operations.
- Partner with customer service, finance, and credit teams to resolve issues and deliver an excellent service.
- Monitor and report on KPIs, driving continuous process improvements.
- Maintain full compliance with SOX requirements, SPA agreements, and company policies and procedures.
- Support internal and external audits, providing accurate and timely documentation.
- Respond to ad hoc requests and contribute to team objectives as required.
- Ensure a consistent focus and involvement in driving efficiencies and process improvements
Skills:
- Accuracy: Attention to detail to ensure accurate and timely processing of cash applications and accounting adjustments.
- Effective Communication: Strong verbal, written, and interpersonal skills for cross-functional collaboration and stakeholder engagement.
- Problem Solving & Critical Thinker: Quick, pragmatic thinker with the ability to translate business needs into actionable solutions.
- Adaptability in Global and Diverse Environments: Comfortable with ambiguity and change in multi-country, multi-cultural, and fast-paced environment.
- Technical & Analytical Proficiency: Familiar with AI and process mining tools (e.g., Celonis). Able to use data insights to identify inefficiencies and automation opportunities
- Proficient in ERP systems such as SAP, with a willingness to learn analytical tools
Preferred Experience & Qualifications:
- Bachelor’s degree in finance or business.
- 2–4 years of experience in Accounts Receivable or Order to Cash, ideally in a Shared Service Centre.
- A positive, enthusiastic, can-do attitude and flexible approach to work
- ERP experience in SAP/Oracle an advantage.
- Experience in a fast-paced, multinational environment; biotech/pharma experience is a bonus.