Field Support Specialist III (33010)
IME RESOURCES LLC · Los Angeles, CA 90020
Are you an ultra-organized data enthusiast who thrives in a fast-paced environment? We are looking for a Field Support Specialist to serve as the critical backbone of our field operations team. In this role, you will act as the data bridge between our field representatives and our internal database systems—ensuring every order, update, and communication is perfectly tracked, routed, and executed.
If you love keeping details sorted, mastering multiple specialized software platforms, and helping a team cross the finish line every day, we want to hear from you!
⏰ Schedule & Environment
- Hours: Monday – Friday, 7:00 AM – 3:30 PM
- Consistency: Enjoy a steady, daytime schedule with your weekends completely free.
🚀 What You’ll Achieve (The Impact)
- Data Command Center: Master and navigate proprietary databases like WinCopy, ABI Pro, Odyssey, and SolCom to translate real-world field updates into accurate digital logs.
- Mission Control for Field Reps: Track, log, and status daily field representative routes, ensuring 100% order accountability across the company.
- Cross-Department Synergy: Serve as the ultimate point of contact, seamlessly collaborating via phone and email with field personnel and internal departments to keep work orders moving.
- Team Leadership (Level III): Step up to guide and train new team members, conduct critical client research, and assist team leads with high-priority tasks to keep the engine running smoothly.