*Registration Specialist I

Indiana University Health · Indianapolis, Indiana, United States

Position Details

- Schedule: Monday–Friday, 8:00am to 4:30pm

No holidays or weekends (Onsite)

- Location: Methodist Hospital Professional Center I & II

Top Responsibilities

- Patient check-in and check-out

- Insurance verification

- Pre-registration

- Managing work queues

- Rescheduling appointments

- Processing referrals

Top Skills for Success

- 3–6 months of medical office experience

- Strong time management and critical thinking skills

- Ability to multi-task and adapt in a fast-paced environment

- Receptive to constructive feedback

- Team-oriented mindset

Team Environment

- Fast-paced, high-volume clinic

Role Summary

Facilitates patient flow from entry to destination in a timely, accurate, and professional manner. Responsibilities include:

- Collecting financial and demographic information for accurate records

- Scheduling appointments and interviewing patients for medical details

- Explaining charges and policies

- Validating and entering charges into systems

- Collecting payments

- Answering calls and directing patients/visitors appropriately

Requirements

- High School Diploma/GED is required.

- Prefer relevant experience in a health care setting.

- Ability to learn and retain medical coding; ICD-10; CPT coding preferred.

- Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.

- Basic proficiency in MS Office (Word, PowerPoint, Excel).