Fresh Foods Technician
Eczy Cx_1 · Columbus, Ohio, United States · remote
As a Fresh Foods Technician, you’ll serve as the go‑to expert for Fresh Foods, Bakery, and/or Deli, Produce and Meat operations—combining hands‑on technical expertise with coaching, training, and field execution. This role is ideal for professionals who enjoy working independently, traveling to retail locations, and making a visible impact on store performance.
- Act as a trusted subject matter expert, recognized by internal teams, clients, and retail partners for deep product knowledge, operational excellence, and procedural accuracy.
- Represent the company professionally in-store, ensuring customer teams are fully equipped to handle department complexities and operational standards.
- Travel independently to assigned retail locations, planning store visits in advance with clear objectives, agendas, and desired outcomes.
- Communicate effectively before, during, and after store visits, coordinating resources, providing progress updates, and delivering visit recaps to stakeholders.
- Support new store openings, remodels, and resets, including: - Assisting with setting cases to plan‑o‑grams
- Training associates on plan‑o‑gram execution and production standards
- Providing production support to meet volume needs before and after openings
- Execute and maintain new item setups, seasonal transitions, and ongoing plan‑o‑gram updates based on business needs.
- Maintain program documentation, merchandising tools, and category-specific manuals to support consistent execution.
- Develop and deliver reporting and insights, including: - Store visit reports
- Monthly category performance reports with trend analysis and seasonal recommendations
- Annual category reviews and ad‑hoc analysis as needed
- Collaborate regularly with merchandisers and leadership, sharing updates, introducing new programs or items, and aligning on execution strategies.
- Perform additional duties as assigned to support business and client objectives.
Required Education & Experience
- High school diploma or equivalent required
- Minimum of 0 - 3 years of hands‑on experience in retail Fresh Foods, Bakery, and/or Deli, Produce and Meat operations
- Proven technical experience supporting daily department operations, merchandising, and production
Knowledge, Skills & Abilities
- Strong working knowledge of Fresh Foods, Bakery, and/or Deli, Produce and Meat department operations, including production processes and merchandising standards
- Ability to set up displays, execute plan‑o‑grams, and participate in resets and remodels independently or as part of a team
- Comfortable training and guiding others through hands‑on, in‑store execution
- Strong organizational, communication, and time‑management skills
- Work independently while managing multiple store visits and priorities
- Valid driver’s license and willingness to travel to assigned retail locations
Physical & Travel Requirements
- Stand, walk, and work on-site in retail environments for extended periods
- Lift and carry up to 40 pounds
- Ability to travel regularly as part of the role
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