Event Registration, Customer Service & Timing Intern (Unpaid)
ITP Media Group · Dubai, UAE
ITP Sport, part of ITP Media Group, delivers sports events and experiences, including Spartan and Tough Mudder. We’re looking for an organised, customer-focused and proactive intern to support participant registration, event enquiries and race timing operations.
This role offers hands-on experience in event management, participant services and event-day operations, working closely with internal teams and external timing providers to ensure a smooth participant experience.
Key Responsibilities- Respond to participant enquiries and assist with registration updates, changes and general event information.
- Support race pack collection and event-day check-in, ensuring a smooth and organised process.
- Coordinate with internal teams and external timing providers on participant start lists, timing chips and race results.
- Assist with resolving timing and results enquiries, escalating issues when needed.
- Maintain accurate registration records and participant information.
- Support post-event reporting, results follow-ups and general administrative tasks.
Requirements- Strong communication and customer service skills.
- Excellent organisational skills and attention to detail.
- A proactive approach with good problem-solving abilities.
- Comfortable managing enquiries and multiple tasks in a fast-paced environment.
- Ability to work collaboratively with internal teams, participants and external providers.
- Flexibility to support event-day operations when required.
- An interest in sports, events or customer service is an advantage.