Registration Specialist I
Indiana University Health · Indianapolis, Indiana, United States · onsite
Schedule:
- Shift: Day
- Hours: M-F 7:45-4:15
- Weekends: no
- Holidays: no
Location:
- Psychiatry Dpt BHS - Riley PCC
- 1002 Wishard blvd Downtown Indy 4110
Key Responsibilities
- *This role will primarily be phone based in communicating with patients and their appointment and medication needs
- Front desk coverage as needed for patient check in and check out
- Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
- Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital
- Working the patient communication pool to respond to patient messages in a timely manner
- Other duties as assigned
Skills for Success
- Attention to detail
- Team focused
- Self-starter, coachable
- Ability to adjust to changing priorities
Qualifications
- High School Diploma/GED is required.
- Prefer relevant experience in a health care setting.
- Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
- Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
- Basic proficiency in MS Office (Word, PowerPoint, Excel).