Onsite Compliance and Administration Operations Manager (Crystal Falls)
RealManage · Leander, TX 78641
Role: Onsite Compliance & Administration Operations Manager
Location: Leander, TX
Community: Crystal Falls
Pay Range: $26.00 - 29.00 per hour
Job Type: Full Time
Company Summary
RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.
RealManage Elevated Onsite is a values-based company with the following values as our guiding principles:
- Integrity: We always do the right thing.
- Respect: For our customers, employees, and company; mutual respect is the cornerstone for every RealManage relationship.
- Selflessness: More than teamwork; we are part of something special and much larger than any of us.
- Personal Relationships: We are a professional services company; people do business with people they like.
- Always Improving: Never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
Join RealManage Elevated Onsite's fast-growing team where energy, teamwork, innovation, and contribution are highly valued.
Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.
Community Summary
Crystal Falls is a residential community located in Leander, Texas, set among the scenic Texas Hill Country just north of Austin. Spanning approximately 3,000 acres, the community includes more than 3,600 homes across ten neighborhoods. The community is supported by a dedicated HOA management and maintenance team, along with a Lifestyle Coordinator and a calendar of community events that provide opportunities for residents to connect. Residents can enjoy two amenity centers, Quarry Park and The Grotto, featuring swimming pools, playscapes, and picnic areas. Quarry Park offers a junior Olympic swimming pool, children’s water features, a stocked fishing pond, an 18-hole disc golf course, and a multipurpose soccer field. The Grotto provides a relaxing setting with waterfalls, underwater seating, barbecue grills, a covered pavilion, and a sand volleyball court. Additional recreational opportunities include tennis, miles of walking trails, neighborhood parks, and an 18-hole public golf course with a clubhouse and restaurant.
Role Summary
The Onsite Compliance & Administration Operations Manager conducts community inspections, documents and tracks violations, processes ARC/ACC submissions and applies association governing documents while communicating effectively with homeowners and staff.
Responsibilities
- Drive their vehicle throughout the community to identify lots where violations of the governing documents exist
- Use an iPad to document that violation for the purpose of communicating that violation to the owner and/or occupant of the unit.
- Responsible for processing all ARC/ACC submissions.
- Ideal candidates will have an interest in studying the association's governing documents,
- Apply the standards in the documents in real-life situations
- and tracking those violation notices with the aid of company software.
- Ideal candidates will be detail-oriented, strong communicators, and be comfortable working alone, with some interaction with homeowners and staff.
Disclaimer
This description is not intended to be an exhaustive list of duties. Responsibilities may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.