VTOC Operations Specialist
D2 Technical Services · St. Louis, MO
**ACTIVE TS/SCI SECURITY CLEARANCE REQUIRED**
Deliver simple solutions to complex problems as a VTOC Operations Specialist. Here, you’ll tailor cutting-edge solutions to the unique requirements of our clients. As VTOC Operations you will help ensure today is safe and tomorrow is smarter. Our work depends on a TS/SCI cleared VTOC Operations Specialist joining our team to support our intelligence customer in St. Louis, MO.
How a VTOC Operations Specialist will make an Impact
As a VTOC Operations Specialist, you will be responsible for designing, implementing, and maintaining state-of-the-art AV systems. You will work closely with both on-site and remote users to ensure optimal performance of AV equipment, coordinate upgrades, and provide expert support for a wide range of audio-visual technologies.
Key Responsibilities:
- Design and implement AV systems including video conferencing, digital signage, and presentation systems
- Install, configure, and maintain AV equipment such as projectors, displays, sound systems, and control systems
- Troubleshoot and resolve complex AV issues in a timely manner
- Manage AV network infrastructure and ensure integration with existing IT systems
- Plan and execute AV system upgrades and migrations
- Provide training to end-users on AV equipment and best practices
- Develop and maintain documentation for AV system configuration and processes
- Collaborate with IT teams to ensure AV systems align with overall technology strategy
- Manage inventory of AV equipment and coordinate with vendors for procurement and maintenance
- Ensure AV systems comply with security protocols and accessibility standards
- Stay current with emerging AV technologies and recommend improvements to existing systems
Required skills:
- Bachelor’s Degree in Audio Visual Technology, Electrical Engineering, or related field, or equivalent experience
- 5+ years of experience in AV systems design, installation, and maintenance
- Willing to obtain and maintain a CI Poly
- Strong knowledge of AV technologies including video conferencing, digital signal processing and control systems
- Experience with AV network protocols and IP-based AV systems
- Proficiency in AV system design software (e.g., AutoCAD, Visio)
- Excellent troubleshooting skills and ability to resolve complex AV issues
- Security+ certification or ability to obtain within 90 days of hire
- Ability to prioritize and manage multiple projects in a fast-paced environment
- Willingness to provide occasional after-hours support for critical AV systems
- Ability to lift and move equipment up to 50 pounds
- Comfort working at heights (e.g., on ladders or lifts) for equipment installation
Desired skills:
- CTS (Certified Technology Specialist) certification
- Experience with Crestron, Extron, or AMX control systems
- Knowledge of acoustics and audio system design
- Familiarity with HDCP, EDID, and other video standards
- Experience with digital signal processors (DSPs) and audio networking protocols
- Understanding of AV over IP technologies
- Familiarity with AV security best practices and compliance requirements
Additional Information
- All your information will be kept confidential according to EEO guidelines.
- Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically $105-$115k. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.
- Highlights of our benefits include Health/Dental/Vision, 401(k) match, Accrued PTO, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and more!
D2 Technical Services is committed to a merit-based recruitment process and encourages applications from all qualified individuals. As a Veteran-Owned Small Business, we particularly welcome applications from veterans who have the requisite skills and experience. Job applicants that are interested in one of our openings and may require a reasonable accommodation to participate in the job application or interview process, should contact us to request an accommodation.