Sales Assistant - Hydrista
waterdrop® · Messancy, Belgium
Drink More Water, together we grow.
Here at waterdrop®, we make drinking more water fun and convenient! Discover the world of innovative hydration with our fruity little cubes – Microdrinks. With a successful online presence, 40+ stores around the world, dedicated B2B partners and over 22,000 retail and branded stores, we can’t wait to take this journey to the next level – together with you!
Become part of our Store in…
- Parttime 24 hours
Your responsibilities at waterdrop®:
Be an Ambassador for our Brand, Values and Product
- Demonstrate our Retail Core Values of: Always Keep Growing, Together We
Win, Be The Consumer, Bring High Energy, Find A Way.
- Provide excellent customer service and surpass customer expectations at every
opportunity. Assist customers to match their buying needs.
- Identify customer needs and answer product related questions. Be able to respond to
queries on product prices, quality, features and benefits.
- Take every opportunity to capture customer data in order to expand our database
and customer loyalty.
- Resolve customer complaints promptly and successfully by investigating problems,
developing solutions and making appropriate recommendations to the management
team.
- Deliver product excellence by maximising product knowledge with relevant
recommendations through our 6 Drop Selling Ceremony.
- Attend and participate in store meetings and training sessions as required by your
manager.
- Ensure that good communication with your colleagues is maintained
- Have a positive attitude with the team and customers and be open to constructive
feedback that will help you develop and improve.
- Maintain brand standards on visual display and merchandising, cleanliness and
general housekeeping.
- Follow policies and procedures to maintain the security of stock, customer records
and cash handling.
- Ensure that time keeping attendance is in line with the company's policies and
procedures. Opening and closing the store as and when required.
- Be aware of Health & Safety requirements in the store.
What you bring to the table:
- Be approachable and available to assist our customers with their shopping
experiences.
- Enthusiasm and commitment to always provide excellent customer service.
- Willing to adapt and take on new challenges.
- Strong selling skills.
- Always presents a professional image.
- Ability to multitask.
- The ability to maintain professionalism under all circumstances.
- Works effectively and efficiently alone and in the team.
- Prepared to go the extra mile when needed.
- Good interpersonal and communication skills.
- Demonstrate retail sales experience in a customer focused environment
What we offer you:
- An ambitious and international team with whom fun is by no means neglected.
- Individual development opportunities in one of the fastest growing e-commerce companies in Europe.
- Discount on-and offline on your waterdrop® purchases and many free merchandising items.
- Legendary team events and qualified training.
- Additional monthly bonuses when targets are met.
Wanna drop in? Just send us your CV via the application button.