Massage Therapist-PT
Edmn Cx_1 · Danville, Virginia, United States · onsite
Provide each guest with excellent customer service, massages, and body treatments. Responsible for performing quality massages and body treatments in accordance to spa service standards.
- Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members.
- Initiate and engage in conversations in a professional and friendly manner
- Administer expert massage and body treatments for various purposes and needs and in the specific time frame given.
- Provide consistent professional treatments as directed in training classes and accepted certification practice.
- Properly care for equipment and products used
- Communicate and describe in an articulate manner the spa offerings
- Compare and contrast the different services on the menu
- Recommend and up-sell services at the spa facility on property
- Handle guest questions and concerns with professionalism and courtesy
- Respond to guest requests immediately, accurately, and appropriately
- Understand the importance of and committed to continuing education
- Works unsupervised for extended periods
- Uphold all protocols for set-up and cleanliness of treatment rooms.
- Understand that as a representative of the Spa they will maintain a healthy appearance and a positive attitude
- Maintain a clean, safe, stocked and well-organized work area. Including extensive in-between client cleaning procedures.
- Maintains well maintained spa appearance, cleanliness and ability to work entire shift in a mask as directed.
- Comfortable around guests who may be in a state of undress
- Perform other tasks assigned by Manager or Assistant Manager.
- Ability to trouble shoot and problem solve problems in fast paced environment
- Two years’ massage therapy experience at a resort or high-level country club
- Proper training and certificates for service provided. (Must be able to produce certifications upon hire.)
- Highschool diploma or equivalent.
- Experience in administering treatments to male and female guests in a professional manner.
- Understand and follow Blood Born Pathogen procedures
- Excellent, reading writing and oral proficiency in the English language
- Must be able to operate office equipment such as computers, online booking platforms, printer, and two-way radio.
- Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
Wage: Commission based plus tips
ADDITIONAL REQUIREMENTS
- Due to the nature of the hospitality industry, team members may be required to work varying schedules, weekends, and holidays to reflect the needs of the facility.
- Must be able to stand up to 9 hours per day Length of time of these tasks may vary
- Able to lift 15lbs occasionally.
- Requires grasping, writing, standing, sitting, walking, repetitive motions, listening, hearing ability and visual acuity.
- Fast paced environment
- Multiple tasks to be handled under time constraint.
- Must be able to handle a heavy business volume, and sensitive s