Recruitment Process Outsourcing Account Executive
MCI Careers · CA
POSITION OVERVIEW
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
Are you a self-motivated, results-driven professional with a passion for building client relationships and driving business growth in the staffing industry? We’re seeking an experienced Recruitment Process Outsourcing (RPO) Account Executive to lead strategic initiatives, generate new business, and expand our presence in the infrastructure and workforce solutions space.
This role is ideal for someone with a strong background in staffing services, excellent communication skills, and a proven ability to manage client relationships and close deals.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
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POSITION RESPONSIBILITIES
Key Responsibilities:
- Strategic Leadership: Develop and implement business strategies that align with company goals and market opportunities.
- Client Engagement: Provide expert guidance on staffing investments and infrastructure-focused business opportunities.
- Sales Oversight: Lead regional sales and client engagement initiatives to drive pipeline development and revenue growth.
- Team Leadership: Mentor and manage direct reports, fostering performance and accountability.
- Lead Generation: Use data mining, networking, and outreach to discover and qualify new leads.
- Consultative Selling: Confidently communicate the value and capabilities of the organization to prospective clients.
- Appointment Setting: Schedule meetings with qualified prospects to generate revenue and build long-term client loyalty.
- Pipeline Management: Develop and nurture a pipeline from initial contact to closed business.
- Sales Coordination: Transfer qualified opportunities to appropriate sales team members for follow-up and conversion.
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
- 5+ years of experience as an Account Manager, Account Executive, or Sales Executive.
- Experience working with leading staffing agencies such as Randstad, AppleOne, Robert Half, Allegis, Kelly Services, Adecco, or Manpower.
- Strong understanding of sales cycles, lead generation, and B2B marketing.
- Demonstrated sound judgment and decision-making abilities.
- Highly self-motivated, accountable, and results-oriented.
- Excellent interpersonal, verbal, and written communication skills.
- Proven ability to build trust and collaboration across business relationships.
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
- Paid Time Off: Earn PTO and paid holidays to take the time you need.
- Health Benefits: Full-time employees are eligible for supplemental health coverage through Blue Cross.
- Life Insurance: Access life insurance options to safeguard your loved ones.
- Supplemental Insurance: Accident and critical illness insurance
- Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
- Paid Training: Learn new skills while earning a paycheck.
- Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
- Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT
All MCI Locations
- Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
EQUAL OPPORTUNITY EMPLOYER
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on a