Technical Program Manager
mPower · Bethesda, MD · hybrid
USD 130,000 to 160,000 · period not stated
Job Responsibilities:
- Lead the planning, execution, and delivery of multiple concurrent IT projects and initiatives.
- Build and maintain strong relationships with Government customers, stakeholders, technical teams, and corporate leadership.
- Anticipate customer needs, proactively address program challenges, and identify opportunities to enhance service delivery and mission outcomes.
- Develop and maintain project plans, schedules, budgets, milestones, and performance metrics.
- Manage project scope, risks, issues, dependencies, and change requests.
- Coordinate activities across technical teams, business stakeholders, vendors, and leadership.
- Monitor program performance and provide regular status reports, dashboards, and executive-level briefings.
- Ensure projects are completed on time, within budget, and in accordance with established requirements and quality standards.
- Lead project meetings, stakeholder discussions, and technical coordination activities.
- Manage and mentor project managers, technical leads, and other program resources as applicable.
- Support IT modernization, system implementations, cloud initiatives, infrastructure upgrades, cybersecurity, and other technology projects.
- Ensure compliance with organizational IT policies, security requirements, and project management standards.
- Identify opportunities to improve IT processes, service delivery, and operational efficiency.
- Manage vendor and contractor performance and ensure contractual deliverables are met.
Required Qualifications:
- Bachelor's degree in Information Technology, Computer Science, Information Systems, Business, Project Management, or a related field.
- Project Management Professional (PMP) certification required.
- 7+ years of progressive experience managing IT projects or programs, including experience leading complex technical initiatives and cross-functional teams.
- Experience managing a Federal Government IT services contract.
- Demonstrated experience managing project schedules, budgets, resources, risks, and deliverables.
- Broad understanding of enterprise IT environments, including infrastructure, applications, cloud technologies, cybersecurity, and IT service management.
- Experience working with cross-functional technical and business teams.
- Strong leadership, communication, problem-solving, and stakeholder management skills.
- Experience with project management tools such as Microsoft Project, Jira, Azure DevOps, ServiceNow, or similar platforms.
Preferred Qualifications:
- Knowledge of Agile, Scrum, Waterfall, and hybrid project management methodologies.
- Experience supporting IT modernization, infrastructure, or enterprise application initiatives.
- Experience developing executive-level reports, presentations, project dashboards, and performance metrics.
- CompTIA Security+
- CompTIA Network+ and/or A+
- ITIL Foundation or higher
- Certified ScrumMaster (CSM) or other Agile/Scrum certification