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School Crossing Patrol Supervisor

Suffolk County · Bury St Edmunds, Suffolk, United Kingdom · hybrid

- Suffolk County Council

- Address: Home based, hybrid working

- Salary: £29,542 per annum pro rata

- Hours: 14.8 hours per week (term time working only)

- Contract: Permanent

At Suffolk County Council we’re passionate about improving the future for our customers, our communities and the environment. If you are too, join us as a School Crossing Patrol Supervisor and make a huge and meaningful impact. Your innovation and drive will help us to continue improving and evolving. Our opportunities and support will enable you to make a difference and leave a positive, lasting legacy.

Reimagine the possibilities.

Your role and responsibilities

If you enjoy being out and about, building relationships and making a visible difference in local communities, this could be the role for you. Covering a large area across the west of Suffolk, with patrols in Hadleigh, Sudbury, Haverhill, Bury St Edmunds, Lakenheath, Stanton, and Woolpit, you will travel regularly to support School Crossing Patrol Officers and monitor patrol sites. Alongside supervising, recruiting and training team members, you will carry out inspections, provide support to patrols following incidents or accidents at patrol sites, offer practical advice and help ensure the service remains safe, effective and consistently high quality.

This varied role combines people management, problem-solving and community engagement, giving you the opportunity to make a real impact on the safety of children and families across Suffolk while supporting a dedicated team working in schools and local neighbourhoods every day.

You will need

- level 3 qualifications, or evidence of knowledge and experience of Road Safety, HR or Management

- to demonstrate a passion for making a difference for Suffolk

- to be committed to the promotion sustainable transport and road safety for all

- to be a confident communicator and enjoy building effective relationships with team members to help deliver our objectives.

You can view a full list of requirements in the Job and Person Profile (JPP), which you can find in the ‘How to apply’ section towards the bottom of this advert.

If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.

The team

Our wider team includes specialist officers with responsibility for road safety education and training, transport planning, behavioural change, and the school crossing patrol service. The team works with internal partners across Suffolk County Council, including Public Health and external organisations as part of the Suffolk Roadsafe Partnership.

The School Crossing Patrol team are a small, friendly and supportive team, who are committed to improving road safety and active travel across the county.

Empowering Everyone

We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.

For more information

Please contact Mike Brooks for a casual conversation. You can reach them by calling 07510 382430 or emailing michael.brooks@suffolk.gov.uk.

How to apply

Step 1 - Read the Job and Person Profile (Word).

Step 2 - Click ‘Apply Now’ to start your online application.

Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template (Word).

1. Describe a time when you recruited and selected a new team member.

2. Describe a time when you supported someone following a difficult incident or accident

3. Give an example of a time when you dealt with a complaint from a member of the public or customer.

Step 4 - Upload a CV (without name and personal details).

Please note: Without a supporting statement and CV, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

For guidance on completing your application, please see our How to Apply page.

Planning to use Artificial Intelligence (AI)? Please ensure your application still reflects your own skills, experience and ideas. If used inappropriately, your application may not be processed. Please read our guidance for using AI to understand what’s acceptable.

Do you need any reasonable adjustments to help you to apply? If you are disabled and/or have additional support needs, you can request reasonable adjustments. You can do this by contacting our Recruitment Team at recruitment@suffolk.gov.uk or 03456 014412. You can find examples of possible adjustments on our Reasonable Adjustment pages.

Closing date: 11.30pm 5 November 2026.

Interview date: 12 November 2026.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid

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