Refurbishment Business Development Manager
WSA EMEA · Lynge, Denmark
Driven by the passion to improve quality of people’s lives, WSA continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation to reach more people, more effectively.
As Refurbishment Business Development Manager, you will drive the global commercialization of returned and refurbished hearing aids. Your mission is to transform returned-product inventory into a profitable and scalable circular business that supports growth, improves asset utilization, expands access to hearing care, and contributes to WSA’s sustainability ambitions.
You will work across Business Lines, regions, and markets, leading initiatives from opportunity assessment and business-case development through launch, scaling, and performance management.
What you will do- Define and drive the global commercialization strategy for refurbished hearing aids.
- Build business cases, assess market opportunities, and develop offers, pricing, and go-to-market plans.
- Lead cross-functional initiatives from pilot to large-scale implementation.
- Drive commercial performance and identify opportunities for continuous growth.
- Collaborate with Business Lines, regional teams, Marketing, Finance, Operations, Supply Chain, Quality, Regulatory, Legal, Service & Repair, and Sustainability.
- Build partnerships with distributors, retail channels, managed-care providers, and other commercial partners.
- Align stakeholders and influence decisions across a global matrix organization.
- Support WSA’s circular economy strategy through innovative and commercially viable business models.
What you bringExperience
- 5+ years of experience in business development, commercialization, product management, strategic marketing, or similar commercial roles.
- Proven track record in business-case development, pricing, go-to-market planning, and commercialization.
- Experience leading cross-functional projects from concept through execution.
- Experience working across regions and markets in a global matrix environment.
- University degree in Business, Marketing, Economics, Engineering, or a related field.
- Fluent English; additional languages are an advantage.
- Experience within hearing care, medical devices, consumer health, refurbished products, or circular business models is preferred.
Personal competencies
- Strong commercial, analytical, and financial acumen.
- Entrepreneurial mindset with a strong focus on execution and results.
- Excellent stakeholder management and influencing skills.
- Ability to navigate ambiguity and convert challenges into business opportunities.
- Strong communication, negotiation, and project leadership capabilities.
- Collaborative approach with the ability to build alignment across functions and cultures.
Who we areAt WSA, we provide innovative hearing aids and hearing health services.
Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.
With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.
Sounds wonderful? We can't wait to hear from you.
WSA is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.