Deployment Strategist
Clera · Berlin · onsite
ABOUT THE ROLE
Join a procurement technology team to guide customer deployments from pilot through organization-wide adoption. You will work closely with engineering and customer stakeholders, turning sourcing and category-management needs into practical workflows and product improvements.
WHAT YOU'LL DO
- Lead customer deployments with engineering, from initial pilots through full organizational rollout.
- Explore category-management and sourcing processes, then scope useful workflows across customer accounts.
- Run discovery workshops and deep-dive sessions to translate customer expectations into actionable technical requirements.
- Identify which solutions should become reusable platform capabilities and which are specific to an individual customer.
- Partner with procurement leaders, category managers, and executives on long-term rollout plans.
- Develop playbooks, training materials, and best practices that support onboarding and adoption across customers.
- Share customer behavior and feedback with engineering to inform product requirements.
WHAT WE'RE LOOKING FOR
- At least three years of hands-on, customer-facing experience working with both end users and senior executives.
- Background in procurement, strategic sourcing, or buyer operations; procurement consulting experience is relevant.
- Experience designing workflows for category-management and sourcing processes, and translating client needs into technical requirements.
- Experience managing customer deployments and creating onboarding or adoption materials across multiple customers.
- Fluency in German and English, strong relationship-building skills, and comfort navigating ambiguity.
- Experience with DACH-based organizations or customers is valuable.
- Willingness to travel to customer sites.
COMPENSATION & BENEFITS
Base salary of €60,000 to €90,000 annually. Equity may be available. Visa sponsorship is not available.
LOCATION
On-site in Berlin, Germany, with some customer travel.