IT Systems and Support Specialist
mPower · Bethesda, MD · hybrid
USD 65,000 to 72,000 · period not stated
mPower is seeking an IT Systems and Support Specialist to provide hands-on technical support while helping improve the systems, tools, and processes our employees rely on every day. This is a great opportunity for an IT professional who enjoys troubleshooting, improving technology processes, and finding practical solutions to business needs.
The successful candidate will have a solid foundation in IT support and troubleshooting, a customer-service mindset, and strong communication skills. We are looking for someone who is curious, dependable, and takes initiative to identify and address technology needs. This individual will need to efficiently manage day-to-day priorities, and follow issues through to resolution. The ideal candidate will be eager to learn new technologies, take ownership of their responsibilities, and proactively look for ways to improve the employee technology experience.
mPower, Inc. is an Equal Opportunity/Affirmative Action employer. Qualified applicants or employees will receive consideration for employment without regard to race, color, religion, ethnic or national origin, ancestry, age, sex, sexual orientation, gender identity, pregnancy (including childbirth or related condition), citizenship, familial status, mental or physical disability status, veteran status, genetic information, other non-disqualifying disability, or any other characteristic protected by law.